<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 334817890
Report Date: 09/13/2023
Date Signed: 09/13/2023 10:55:15 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SOUTH EAST, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/12/2023 and conducted by Evaluator Courtnee Peebles
COMPLAINT CONTROL NUMBER: 10-CC-20230612163853
FACILITY NAME:TUTOR TIME CHILD CARE/LEARNING CENTERFACILITY NUMBER:
334817890
ADMINISTRATOR:KATRINA WANEMACHERFACILITY TYPE:
850
ADDRESS:26624 MARGARITA RD.TELEPHONE:
(951) 461-7900
CITY:MURRIETASTATE: CAZIP CODE:
92563
CAPACITY:168CENSUS: 78DATE:
09/13/2023
UNANNOUNCEDTIME BEGAN:
09:00 AM
MET WITH:Katrina WanemacherTIME COMPLETED:
09:45 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff interrupted the sleep of napping day care child
Staff handled day care children in a rough manner
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On September 13, 2023, at 09:00 AM, Licensing Program Analyst (LPA) Courtnee Peebles arrived unannounced to TUTOR TIME CHILD CARE/LEARNING CENTER (CCC) and met with director, Katrina Wanemacher to discuss the investigative finding of the allegation listed above. On September 13, 2023 at 9:00 AM, LPA conducted a tour and census of the CCC. During the investigation, LPA conducted confidential interviews with six staff (D,S1,S2,S3,S4,S5) one parent (P1) and five children (C1,C2,C3,C4,C5).

On June 12, 2023, a complaint was received with allegations stating, Staff handled day care children in a rough manner and Staff interrupted the sleep of napping day care child. Confidential interviews revealed staff allow children to naturally awake up by themselves while assisting other children with their cots and blankets. Interviews also revealed that children may wake up due to the noise of the other children who are already awake after quiet/nap time is ending. During confidential interviews it was also revealed that staff handle children with care hardly ever carrying them and never touching/grabbing them aggressively.

Based on confidential interviews conducted during the investigation the allegation that Staff handled day care children in a rough manner and Staff interrupted the sleep of napping day care child,is not supported or proven by evidence. Therefore, the above allegations are unsubstantiated. A notice of site visit was provided and must remain posted for 30 days. A copy of this report and appeal rights were given and explained to Director Katrina Wanemacher.
Unsubstantiated
Estimated Days of Completion: 31
SUPERVISORS NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: Courtnee Peebles
LICENSING EVALUATOR SIGNATURE:

DATE: 09/13/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/13/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3