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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 334817892
Report Date: 09/13/2023
Date Signed: 09/29/2023 12:22:41 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SOUTH EAST, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/21/2023 and conducted by Evaluator Courtnee Peebles
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20230821104431
FACILITY NAME:TUTOR TIME CHILD CARE/LEARNING CENTERFACILITY NUMBER:
334817892
ADMINISTRATOR:KATRINA WANEMACHERFACILITY TYPE:
830
ADDRESS:26624 MARGARITA RD.TELEPHONE:
(951) 461-7900
CITY:MURRIETASTATE: CAZIP CODE:
92563
CAPACITY:25CENSUS: 8DATE:
09/13/2023
UNANNOUNCEDTIME BEGAN:
10:17 AM
MET WITH:Katrina WanemacherTIME COMPLETED:
11:00 AM
ALLEGATION(S):
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Staff are commingling sleeping and awake infants resulting in infant's sleep being disturbed
INVESTIGATION FINDINGS:
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On September 13, 2023, at 09:00 AM, Licensing Program Analyst (LPA) Courtnee Peebles arrived unannounced to TUTOR TIME CHILD CARE/LEARNING CENTER (CCC) and met with director, Katrina Wanemacher to discuss the investigative finding of the allegation listed above. On September 13, 2023 at 9:00 AM, LPA conducted a tour and census of the CCC. During the investigation, LPA conducted confidential interviews with three staff (D,S1,S2).

On August 21, 2023, a complaint was received alleging the CCC Staff are commingling sleeping and awake infants resulting in infant's sleep being disturbed. Three of three interviews and observation revealed that staff will pull a sleeping infant out into the play area to ensure supervision resulting in comingling of awake and sleeping infants.

Based on confidential interviews conducted during the investigation, the preponderance of evidence standard has been met and the allegations that Staff are commingling sleeping and awake infants resulting in infant's sleep being disturbed have been made substantiated. A copy of this report and appeal rights were given and explained to Director Katrina Wanemacher.
Substantiated
Estimated Days of Completion: 23
SUPERVISORS NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: Courtnee Peebles
LICENSING EVALUATOR SIGNATURE:

DATE: 09/13/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/13/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 10-CC-20230821104431
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SOUTH EAST, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

FACILITY NAME: TUTOR TIME CHILD CARE/LEARNING CENTER
FACILITY NUMBER: 334817892
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 09/13/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Request Denied
Type B
09/27/2023
Section Cited
HSC
101223(a)(3)
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(a) The licensee shall ensure that each child is accorded the following personal rights:
(3) To be free of a punitive nature including but not limited to: interference with functions of daily living including eating, sleeping or toileting; or withholding of shelter, clothing, medication or aids to physical functioning.
This requirment has not been met as evidence by...
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Director stated there are options that can be rendered when infants are alseep. They can take the awake infants outside for play time, they are currently working on a sleeping schedule for all infants in care, as well as seeing if a tall enough partition can be obtain to minimize the sound throughout the infant room
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Based on interviews, the licensee did not comply with the section cited above which poses a potential health, safety or personal rights risk to persons in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: Courtnee Peebles
LICENSING EVALUATOR SIGNATURE:

DATE: 09/13/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/13/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 2