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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 334820406
Report Date: 02/11/2026
Date Signed: 02/11/2026 05:43:06 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/12/2025 and conducted by Evaluator Tiffanie Diep
PUBLIC
COMPLAINT CONTROL NUMBER: 09-CC-20251212095756
FACILITY NAME:DOBSON FAMILY CHILD CAREFACILITY NUMBER:
334820406
ADMINISTRATOR:TAMARA DOBSONFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(951) 340-3186
CITY:EASTVALESTATE: CAZIP CODE:
91752
CAPACITY:14CENSUS: 5DATE:
02/11/2026
UNANNOUNCEDTIME BEGAN:
09:00 AM
MET WITH:Tamara DobsonTIME COMPLETED:
05:45 PM
ALLEGATION(S):
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Personal Rights - Staff do not provide a safe environment for children in care
INVESTIGATION FINDINGS:
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On 02/11/2026 at 9:00 AM, Licensing Program Analyst (LPA) Tiffanie Diep met with Licensee Tamara Dobson for the purpose of an unannounced complaint visit to deliver the finding regarding the above allegation. LPA observed five children present in the home with Licensee, their adult child/assistant (S1), and their spouse (S2).

It was alleged that staff do not provide a safe environment for children in care. Throughout the course of the investigation, LPA made observations at the home, obtained relevant documents, and conducted interviews with Licensee, staff, and day care children.

Continues on LIC 9099-C
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Ana Noble
LICENSING EVALUATOR NAME: Tiffanie Diep
LICENSING EVALUATOR SIGNATURE:

DATE: 02/11/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/11/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 8
Control Number 09-CC-20251212095756
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
FACILITY NAME: DOBSON FAMILY CHILD CARE
FACILITY NUMBER: 334820406
VISIT DATE: 02/11/2026
NARRATIVE
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Continued from LIC 9099 (Page 2)

Interviews conducted disclosed a child was biting other children. It was disclosed the behavior was first observed at the time of enrollment and increased after the child was in care for approximately ten months. Information obtained indicated staff met with the child’s authorized representatives to develop a plan and work collaboratively to manage the behavior, including monitoring and redirection. Records reviewed revealed the child’s authorized representatives were notified of any incidents pertaining to the behavior via text message. Information obtained indicated there were multiple biting incidents involving multiple children while the child was in care at the facility. Although staff took steps to reduce the frequency of the biting incidents, information obtained indicated the strategies implemented were not sufficient to prevent the child from biting other children as it was revealed the behavior continued over the course of approximately five to six months.

Based on observations made at the facility, information obtained during interviews, and records reviewed, the preponderance of evidence standard has been met; therefore, the above allegation is found to be SUBSTANTIATED. California Code of Regulations, (Title 22, Division 12, Chapter 3), are being cited on the attached LIC 9099-D.

LPA Tiffanie Diep informed the licensee, Tamara Dobson, that this report dated 02/11/2026 documents one Type B citation as there was a potential risk to the personal rights of children in care.

An exit interview was conducted and report was reviewed with the licensee, Tamara Dobson. A notice of site visit was given and must remain posted on, or immediately adjacent to, the interior side of the main door for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
SUPERVISORS NAME: Ana Noble
LICENSING EVALUATOR NAME: Tiffanie Diep
LICENSING EVALUATOR SIGNATURE:

DATE: 02/11/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/11/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 8
Control Number 09-CC-20251212095756
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

FACILITY NAME: DOBSON FAMILY CHILD CARE
FACILITY NUMBER: 334820406
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 02/11/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
03/11/2026
Section Cited
CCR
102423(a)(2)
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102423 Personal Rights (a) Each child...shall have certain rights that shall not be waived or abridged...These rights include...the following: (2) To receive safe, healthful, and comfortable accommodations...

This requirement is not met as evidenced by:
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LPA discussed children’s personal rights with Licensee. Licensee agreed to provide a written plan of action regarding further steps they will take to prevent additional biting incidents by 03/11/2026.
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Based on information obtained during interviews and records reviewed, it was determined staff did not take sufficient steps to prevent a child from biting other children over the course of approximately five to six months which poses a potential personal rights risk to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Ana Noble
LICENSING EVALUATOR NAME: Tiffanie Diep
LICENSING EVALUATOR SIGNATURE:

DATE: 02/11/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/11/2026
LIC9099 (FAS) - (06/04)
Page: 3 of 8
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/12/2025 and conducted by Evaluator Tiffanie Diep
PUBLIC
COMPLAINT CONTROL NUMBER: 09-CC-20251212095756

FACILITY NAME:DOBSON FAMILY CHILD CAREFACILITY NUMBER:
334820406
ADMINISTRATOR:TAMARA DOBSONFACILITY TYPE:
810
ADDRESS:12392 FEATHER DRIVETELEPHONE:
(951) 340-3186
CITY:EASTVALESTATE: CAZIP CODE:
91752
CAPACITY:5CENSUS: 5DATE:
02/11/2026
UNANNOUNCEDTIME BEGAN:
09:00 AM
MET WITH:Tamara DobsonTIME COMPLETED:
05:45 PM
ALLEGATION(S):
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9
Personal Rights - Staff uses high chairs as restraints
INVESTIGATION FINDINGS:
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On 02/11/2026 at 9:00 AM, Licensing Program Analyst (LPA) Tiffanie Diep met with Licensee Tamara Dobson for the purpose of an unannounced complaint visit to deliver the finding regarding the above allegation. LPA observed five children present in the home with Licensee, their adult child/assistant (S1), and their spouse (S2).

It was alleged that staff uses high chairs as restraints. Throughout the course of the investigation, LPA made observations at the home, obtained relevant documents, and conducted interviews with Licensee, staff, and day care children.

Continues on LIC 9099-C
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Ana Noble
LICENSING EVALUATOR NAME: Tiffanie Diep
LICENSING EVALUATOR SIGNATURE:

DATE: 02/11/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/11/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 4 of 8
Control Number 09-CC-20251212095756
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
FACILITY NAME: DOBSON FAMILY CHILD CARE
FACILITY NUMBER: 334820406
VISIT DATE: 02/11/2026
NARRATIVE
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Continued from LIC 9099 (Page 2)

During a previous visit, LPA observed a child eating lunch in a low chair with a latched tray. LPA did not observe the chair used as a form of discipline or punishment. LPA also did not observe the child left unattended while in the chair. Interviews conducted disclosed the chairs are also used for alternative activities involving art when a child is not tall enough to sit at a children’s table. Although records reviewed did not indicate limitations on the intended use of the chairs, it is determined there was not sufficient information evident to support the allegation that staff uses high chairs as restraints.

Based on observations made at the facility, information obtained during interviews, and records reviewed, it is determined that the allegation could not be substantiated or dismissed. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur; therefore, the allegation is UNSUBSTANTIATED.

An exit interview was conducted and report was reviewed with the licensee, Tamara Dobson. A notice of site visit was given and must remain posted on, or immediately adjacent to, the interior side of the main door for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
SUPERVISORS NAME: Ana Noble
LICENSING EVALUATOR NAME: Tiffanie Diep
LICENSING EVALUATOR SIGNATURE:

DATE: 02/11/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/11/2026
LIC9099 (FAS) - (06/04)
Page: 5 of 8