334830641-10-23-2025-09-CC-ANOE-DP6RCE-20251208115413

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 334830641
Report Date: 10/23/2025
Date Signed: 10/23/2025 05:07:24 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/25/2025 and conducted by Evaluator Susan Brewer

PUBLIC

COMPLAINT CONTROL NUMBER: 09-CC-20250925092246

FACILITY NAME:	KIDD STREET PRESCHOOL OF RIVERSIDE		FACILITY NUMBER:	334830641
ADMINISTRATOR:	MARIA TEEL		FACILITY TYPE:	830
ADDRESS:	10250 KIDD STREET		TELEPHONE:	(951) 688-4242
CITY:	RIVERSIDE	STATE: CA	ZIP CODE:	92503
CAPACITY:	28	CENSUS: 18	DATE:	10/23/2025
		UNANNOUNCED	TIME BEGAN:	01:45 PM
MET WITH:	Director Lucy Casillas		TIME COMPLETED:	05:15 PM

ALLEGATION(S):

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Staff did not notify parents of an outbreak of communicable diseases.

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Susan Brewer made an unannounced visit to the facility for the purpose of continuing a complaint investigation regarding the above allegation and to deliver findings. The LPA was greeted by Director Lucy Casillas and granted entry to tour the facility inside and out. The LPA took a census of 18 infant and toddler children, supervised by 6 staff.

On 09/30/2025 the LPA met with Director Lucy Casillas, to initiate the investigation regarding an allegation of reporting requirements. During the investigation, the LPA made observations, reviewed and obtained facility records and interviewed parties pertinent to the allegation. On today's date, the LPA met with the Director, made observations and conducted addtional interviews pertinent to the allegation.

See LIC9099C Page 2 - Unsubstantiated.

Unsubstantiated

Estimated Days of Completion: 0

SUPERVISORS NAME: Ana Noble
LICENSING EVALUATOR NAME: Susan Brewer
LICENSING EVALUATOR SIGNATURE:	DATE: 10/23/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/23/2025

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 09-CC-20250925092246

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

FACILITY NAME: KIDD STREET PRESCHOOL OF RIVERSIDE	FACILITY NUMBER: 334830641
	VISIT DATE: 10/23/2025

NARRATIVE

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It was alleged that staff did not notify parents of an outbreak of communicable diseases on or about 09/07/2025. The LPA conducted a review of records, made observations and conducted interviews relevant to the allegation which revealed conflicting information. One pertinent party interviewed stated the licensee failed to report the outbreak of one or more communicable diseases as required after receiving a physician’s report. Information gathered indicates a subject daycare child was diagnosed by a physician to have a specified illness. However, no evidence was obtained to indicate a subject child contracted the illness due to an outbreak at the center. In addition, no evidence was obtained to indicate the licensee had knowledge of an outbreak for the same illness, during the alleged time frame.

Other parties pertinent to the investigation confirmed incidents of children sent home for various symptoms of illness, during the time frame. Pertinent parties interviewed stated the licensee staff conducted daily health checks during drop-off. Pertinent parties also stated children showing signs of illness while in care were sent home to prevent the potential spread of illness. By admission the licensee director stated they received a verbal notification of an illness reported as diagnosed by a physician. However, the director stated they were not provided with documentation from the source for their record keeping. The director confirmed several children were also sent home for unknown illnesses during the reported time frame. However, the director denied receiving documentation that would verify an outbreak of a communicable disease at the center.

Further information gathered through observation and record review did not corroborate the allegation. The LPA toured the facility and observed public notification of a potential exposure to children for one illness. The LPA observed staff sanitizing equipment after use by children. The LPA did not observe violations of staff caring and supervising children. Based on LPA observations, review of records, and conflicting statements obtained during the investigative interviews, the allegation is determined to be unsubstantiated.

Although the allegations that staff did not notify parents of an outbreak of communicable diseases may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation is UNSUBSTANTIATED.

No citations issued. No Civil Penalties Issued.
Exit interview was conducted and a copy of this report was provided to Director Lucy Casillas.
A notice of site visit was provided and must remain posted for 30 days

SUPERVISORS NAME: Ana Noble
LICENSING EVALUATOR NAME: Susan Brewer
LICENSING EVALUATOR SIGNATURE:	DATE: 10/23/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/23/2025

LIC9099 (FAS) - (06/04)

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