<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 334841029
Report Date: 05/07/2025
Date Signed: 05/19/2025 02:22:38 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/15/2025 and conducted by Evaluator Hayley McCarthy
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20250415161811
FACILITY NAME:CATALYST KIDS - MENIFEEFACILITY NUMBER:
334841029
ADMINISTRATOR:RACHEL M SMITHFACILITY TYPE:
850
ADDRESS:25625 BRIGGS ROADTELEPHONE:
(951) 928-4000
CITY:MENIFEESTATE: CAZIP CODE:
92585
CAPACITY:96CENSUS: 72DATE:
05/07/2025
UNANNOUNCEDTIME BEGAN:
08:52 AM
MET WITH:Charity Stear, Preschool Program Lead TIME COMPLETED:
10:04 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff did not ensure cot used for napping had appropriate coverings.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On May 7, 2025 at 08:52 am, Licensing Program Analyst (LPA), Hayley McCarthy arrived at Catalyst Kids Menifee Child Care Center to deliver the investigative findings of the allegation listed above. LPA met with Director, Charity Stear.

On April 23, 2025 at 9:57am LPA Hayley McCarthy initiated the investigation at the center. LPA met with Director, Rachel Smith and conducted a tour of the center. 62 children were present at the time of the visit and no violations were observed.

On April 15, 2025, a complaint was received alleging staff did not ensure cot used for napping had appropriate coverings. During interview with Director, Rachel Smith on April 23, 2025, she stated that if a child does not bring sheets from home to the center for the week, the center has loaners and blankets that they use. If there are no loaners left, staff call the child’s authorized representative to request the sheets.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Deborah Mullen
LICENSING EVALUATOR NAME: Hayley McCarthy
LICENSING EVALUATOR SIGNATURE:

DATE: 05/07/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/07/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 10-CC-20250415161811
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: CATALYST KIDS - MENIFEE
FACILITY NUMBER: 334841029
VISIT DATE: 05/07/2025
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
Staff 1 through 4 were interviewed and all confirmed that on April 15, 2025, child 1 (C1) did not have sheets on the cot but was asleep wrapped in a facility provided blanket. C1’s authorized representative was not called on this date to bring in sheets. The sheets were later found in another child’s cubby.

Based on LPA’s observations, record review and interviews conducted, the preponderance of evidence standard has been met, therefore, the above allegation is found to be SUBSTANTIATED. California Code of Regulations, (Title 22, Division 12, Chapter 1) are being cited on the attached LIC9099D.

Appeal rights were issued and discussed with licensee and their signature on this form acknowledges receipt of these rights.

Exit interview was conducted and report was reviewed by Master Teacher (Pre-School Program Lead, Charity Stear. A notice of site visit was given to licensee and must remain posted on, or immediately adjacent to the interior side of the main door for 30 days. The report must be made available to the public for three years. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
SUPERVISORS NAME: Deborah Mullen
LICENSING EVALUATOR NAME: Hayley McCarthy
LICENSING EVALUATOR SIGNATURE:

DATE: 05/07/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/07/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 10-CC-20250415161811
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

FACILITY NAME: CATALYST KIDS - MENIFEE
FACILITY NUMBER: 334841029
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 05/07/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
05/16/2025
Section Cited
CCR
101239.1(c)
1
2
3
4
5
6
7
(c) Each cot or mat shall be equipped with a sheet to cover the cot or mat and, depending on the weather, a sheet and/or blanket to cover the child.
1
2
3
4
5
6
7
Teachers will do a checklist system on Mondays with the caregivers to ensure that sheets are brought in for each child. Teachers will also go through the cubbies before nap time to ensure that there is a sheet for each child.
8
9
10
11
12
13
14
8
9
10
11
12
13
14
Teachers will then call authorized representatives for missing sheets.
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Deborah Mullen
LICENSING EVALUATOR NAME: Hayley McCarthy
LICENSING EVALUATOR SIGNATURE:

DATE: 05/07/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/07/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 3