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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 334841842
Report Date: 07/08/2021
Date Signed: 07/08/2021 11:46:34 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/21/2021 and conducted by Evaluator James Wilkerson
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20210121090627
FACILITY NAME:KIDDIE ACADEMY OF MURRIETAFACILITY NUMBER:
334841842
ADMINISTRATOR:ELIZABETH SRONCE HOLMESFACILITY TYPE:
850
ADDRESS:41755 JUNIPER STREETTELEPHONE:
(951) 600-0545
CITY:MURRIETASTATE: CAZIP CODE:
92562
CAPACITY:108CENSUS: 75DATE:
07/08/2021
UNANNOUNCEDTIME BEGAN:
10:50 AM
MET WITH:Tyrenia BardoTIME COMPLETED:
11:55 AM
ALLEGATION(S):
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Lack of supervision resulting in day care child sustaining unexplained injuries.

Day care child’s diapering needs were not met.

Day care child was not fed while in care.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) James Wilkerson arrived at this facility to conclude an investigation into the abvove allegations. An initial tele-visit was conducted on 01/25/21 by LPA Sean Williams. During today's visit, the facility was toured and census was conducted. Community Care Licensing was provided facility documents and staff interviews were conducted. Allegations included a lack of supervision as a child received unexplained injuries, including a black eye at the facility. Staff interviews indicated that staff were not aware of any visible injuries to a child and that no black eye was observed on a child. This information conflicts with the allegation. Staff denies any observation of any alleged unexplained injuries.

There is an allegation was that a child's diapering needs were not met. Community Care Licensing received "Daily Reports" indicating that diapering changes were documented on several days, however there is not a preponderance of evidence to prove that a child's diapering needs were met during the child's entire enrollment at this facility. Staff interviews deny that a child's diapering needs were not met. See LIC 9099C for continuance of report.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Dawn Parker
LICENSING EVALUATOR NAME: James Wilkerson
LICENSING EVALUATOR SIGNATURE:

DATE: 07/08/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/08/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 10-CC-20210121090627
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: KIDDIE ACADEMY OF MURRIETA
FACILITY NUMBER: 334841842
VISIT DATE: 07/08/2021
NARRATIVE
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There is an allegation that a child was not being fed at times while in the facility and that a child would come home hungry quite often. Community Care Licensing received facility documentation (Daily Reports) showing that children would be fed breakfast, lunch and afternoon snacks. LPA interviewed children, some who indicated that they were still hungry after eating and some stating that they were hungry when they were picked up after school by their parents. Some children indicated that they were not hungry after meals or during pick-up. LPA cannot prove that there was any period of time when a child was or was not fed or fed enough. There is no preponderance of evidence to prove or disprove that a child had at any time been not been fed.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the allegation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

An exit interview was conducted, a Notice of Site Visit posted, appeal rights discussed and provided along with a copy of this report on this date to Ms. Bardo.
SUPERVISORS NAME: Dawn Parker
LICENSING EVALUATOR NAME: James Wilkerson
LICENSING EVALUATOR SIGNATURE:

DATE: 07/08/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/08/2021
LIC9099 (FAS) - (06/04)
Page: 2 of 2