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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 334841842
Report Date: 10/19/2023
Date Signed: 10/19/2023 02:06:47 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SOUTH EAST, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/15/2023 and conducted by Evaluator Courtnee Peebles
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20230915112720
FACILITY NAME:KIDDIE ACADEMY OF MURRIETAFACILITY NUMBER:
334841842
ADMINISTRATOR:ELIZABETH SRONCE HOLMESFACILITY TYPE:
850
ADDRESS:41755 JUNIPER STREETTELEPHONE:
(951) 600-0545
CITY:MURRIETASTATE: CAZIP CODE:
92562
CAPACITY:72CENSUS: 41DATE:
10/19/2023
UNANNOUNCEDTIME BEGAN:
02:10 PM
MET WITH:Reyna McgovernTIME COMPLETED:
02:20 PM
ALLEGATION(S):
1
2
3
4
5
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7
8
9
Staff did not provide appropriate napping equipment
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
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12
13
On October 19, 2023, at 12:00 PM, Licensing Program Analyst (LPA) Courtnee Peebles arrived unannounced to KIDDIE ACADEMY OF MURRIETA (CCC) and met with assistant director, Reyna Mcgovern to discuss the investigative finding of the allegation listed above. On October 19 at 12:00 PM, LPA conducted a tour and census of the CCC. During the investigation, LPA conducted confidential interviews with three staff (AD, S1, S2, S3).

On September 15, 2023, a complaint was received with allegations stating, Staff did not provide appropriate napping equipment. Confidential interviews revealed that all parents provide the CCC staff with sheets and blankets to place onto the children’s cots for naptime. Immediately after lunch the facility staff are to prepare the cots with all required coverings placed on the cots.

Based on confidential interviews conducted during the investigation the allegation that Staff did not provide appropriate napping equipment, is not supported or proven by evidence. Therefore, the above allegations are unsubstantiated. A notice of site visit was provided and must remain posted for 30 days. A copy of this report and appeal rights were given and explained to Director Reyna Mcgovern.
Unsubstantiated
Estimated Days of Completion: 34
SUPERVISORS NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: Courtnee Peebles
LICENSING EVALUATOR SIGNATURE:

DATE: 10/19/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/19/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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