<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 334841843
Report Date: 03/14/2024
Date Signed: 03/14/2024 11:41:21 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SOUTH EAST, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/16/2024 and conducted by Evaluator Courtnee Peebles
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20240216095442
FACILITY NAME:KIDDIE ACADEMY OF MURRIETAFACILITY NUMBER:
334841843
ADMINISTRATOR:ELIZABETH SRONCE HOLMESFACILITY TYPE:
830
ADDRESS:41755 JUNIPER STREETTELEPHONE:
(951) 600-0545
CITY:MURRIETASTATE: CAZIP CODE:
92562
CAPACITY:36CENSUS: 27DATE:
03/14/2024
UNANNOUNCEDTIME BEGAN:
06:45 AM
MET WITH:Cassandra BarbagalloTIME COMPLETED:
08:30 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Facility staff did not provide adequate supervision resulting in day care child being bitten.
Facility staff did not report child’s injuries to the child's authorized representative.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On March 14, 2024, at 06:45 AM, Licensing Program Analyst’s (LPAs) Courtnee Peebles and William Chancellor arrived unannounced to KIDDIE ACADEMY OF MURRIETA (CCC) and met with director,Breeana Baker to deliver the findings on the allegations above. During the investigation, LPAs conducted confidential interviews with six staff (D), (AD), (S1), (S2), (S3), (S4) and obtained additional documents and video footage pertinent to the investigation.

On February 16, 2024, a complaint was received with allegations stating, Facility staff did not provide adequate supervision resulting in day care child being bitten, Facility staff did not report child’s injuries to the child's authorized representative. Confidential interviews and documents revealed, ratios were met, however due to staff being occupied at the time of incidents, staff were not effectively aware of incidents that were occuring with children in care.
Substantiated
Estimated Days of Completion: 28
SUPERVISORS NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: Courtnee Peebles
LICENSING EVALUATOR SIGNATURE:

DATE: 03/14/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/14/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 10-CC-20240216095442
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SOUTH EAST, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: KIDDIE ACADEMY OF MURRIETA
FACILITY NUMBER: 334841843
VISIT DATE: 03/14/2024
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
Furthermore, interviews also revealed staff were placing incident reports on top of the cubbies of children in care, when parents were not seeing them ultimately forgetting them, when the CCC implemented a new system on ensuring parents received all incident reports.

Based on confidential interviews and observation conducted during the investigation, the preponderance of evidence standard has been met and the allegations that Facility staff did not provide adequate supervision resulting in day care child being bitten, Facility staff did not report child’s injuries to the child's authorized representative. Licensee is being cited under Title 22 Regulation 101229 Responsibility for Providing Care and Supervision. A copy of this report and appeal rights were given and explained to Director Breeana Baker.
SUPERVISORS NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: Courtnee Peebles
LICENSING EVALUATOR SIGNATURE:

DATE: 03/14/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/14/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 10-CC-20240216095442
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SOUTH EAST, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

FACILITY NAME: KIDDIE ACADEMY OF MURRIETA
FACILITY NUMBER: 334841843
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 03/14/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
03/14/2024
Section Cited
CCR
101229(a)(1)
1
2
3
4
5
6
7
Responsibility for Providing Care and Supervision
(a) The licensee shall provide care and supervision as necessary to meet the children's needs.(1) No child(ren) shall be left without the supervision of a teacher at any time, (1). Supervision shall include visual observation.
The requirement was not met as evidenced by…..
1
2
3
4
5
6
7
Director will host a meeting goingover the importance of supervision and what is urgent and to ensure children are properly being supervised at all times and willl have each employee sign and date stating they are aware of the expectations and proof will be provided to LPA via email.
8
9
10
11
12
13
14
Based on LPAs observation and interviews Facility staff did not provide adequate supervision resulting in day care child being bitten due to being occupied by other task, this poses an immediate risk to the health and safety of children in care.

8
9
10
11
12
13
14
Type B
04/15/2024
Section Cited
CCR
101212(f)
1
2
3
4
5
6
7
101212 Reporting Requirements
(f) The items specified in (d)(1)(A) through (H) above shall also be reported to the child's authorized representative.
The requirement was not met as evidenced by…..
1
2
3
4
5
6
7
Director will host a meeting coaching staff to ensure all parents recieve incident reports and staff will sign and date stating they are aware of the expectations and proof will be provided to LPA via email
8
9
10
11
12
13
14
Based on interviews staff, were placing incident reports where parents did not see or would forget them, this poses an immediate risk to the health and safety of children in care.

8
9
10
11
12
13
14
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: Courtnee Peebles
LICENSING EVALUATOR SIGNATURE:

DATE: 03/14/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/14/2024
LIC9099 (FAS) - (06/04)
Page: 3 of 3