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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 334842315
Report Date: 07/01/2022
Date Signed: 07/01/2022 10:57:57 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/13/2022 and conducted by Evaluator Karrene Turner
COMPLAINT CONTROL NUMBER: 09-CC-20220413162014
FACILITY NAME:LEARNING EXPERIENCE, THEFACILITY NUMBER:
334842315
ADMINISTRATOR:MICHELLE SOLORIOFACILITY TYPE:
850
ADDRESS:12754 LIMONITE AVENUETELEPHONE:
(951) 817-8817
CITY:EASTVALESTATE: CAZIP CODE:
92880
CAPACITY:193CENSUS: 92DATE:
07/01/2022
UNANNOUNCEDTIME BEGAN:
10:00 AM
MET WITH:Kristen Kirschenmann, LicenseeTIME COMPLETED:
11:15 AM
ALLEGATION(S):
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Personal Rights – Staff pinched child
Personal Rights – Staff did not meet child’s need for dry clothing
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Kay Turner arrived at the facility to provide investigation findings of the reported above allegations. LPA met with the licensee, Kristen Kirschenmann, and stated the purpose of today’s inspection. LPA Turner toured the facility and a census was taken.

The allegations state that while in care at the facility, staff pinched a child. It also states that staff did not meet child’s need for dry clothing.

Information obtained during the course of the investigation could not determine the staff pinched the child while in care. It could not be ascertained the bruising documented on the child’s thigh occurred while in the care at the facility. The child has been observed at the facility by staff having tantrums of throwing himself on the ground, kicking, screaming and hitting himself on the thighs/legs and head. Despite the reported tantrums, facility personnel reported the child has not been observed with visible marks and/or bruising after any tantrum incident.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Aaron Ross
LICENSING EVALUATOR NAME: Karrene Turner
LICENSING EVALUATOR SIGNATURE:

DATE: 07/01/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/01/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 09-CC-20220413162014
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
FACILITY NAME: LEARNING EXPERIENCE, THE
FACILITY NUMBER: 334842315
VISIT DATE: 07/01/2022
NARRATIVE
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No medical attention was sought for the child’s injuries and it was confirmed that the facility was not notified of any injury. The child remains in care at the facility.

Regarding the allegation of not meeting the child’s need for dry clothing, the Department received conflicting information. Staff personnel noted the child brings a change of clothing to school daily. The facility was working with the child on transitioning from a sippy cup to drinking independently from a little cup. However, during the transition, the child spilled water on his shirt. The child’s clothing was changed by school personnel.

Based on the interviews conducted, the review of the pertinent documentation and conflicting information, the allegations are UNSUBSTANTIATED. A finding that the allegation is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the allegations occurred.

No deficiencies were found at this time.

The report was reviewed and an exit interview was conducted with the licensee, Kristen Kirschenmann. A Notice of Site Visit was given and must remain posted on, or immediately adjacent to, the interior side of the main door for 30 days. A copy of this report was provided to the licensee.

SUPERVISORS NAME: Aaron Ross
LICENSING EVALUATOR NAME: Karrene Turner
LICENSING EVALUATOR SIGNATURE:

DATE: 07/01/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/01/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 2