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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 334842704
Report Date: 04/19/2022
Date Signed: 04/19/2022 09:32:04 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/22/2022 and conducted by Evaluator James Wilkerson
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20220322085421
FACILITY NAME:CRAYON RANCH CHILD CARE CENTERFACILITY NUMBER:
334842704
ADMINISTRATOR:ALISHA FRANKLINFACILITY TYPE:
830
ADDRESS:25145 VISTA MURRIETA ROADTELEPHONE:
(951) 677-3303
CITY:MURRIETASTATE: CAZIP CODE:
92562
CAPACITY:36CENSUS: 3DATE:
04/19/2022
UNANNOUNCEDTIME BEGAN:
07:10 AM
MET WITH:Sharon Daniel/Operations ManagerTIME COMPLETED:
09:40 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Infants are not properly fed.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analyst (LPA) James Wilkerson arrived at this facility to conclude an investigation into the above allegation. LPA toured the facility and conducted census. An intial visit was conducted on 03/22/22 and extended at that time. During the course of this investigaion interviews were conducted with staff. There is an allegation that infants unable to hold their own bottle to feed themselves were holding their own bottles without staff assistance. Information received from staff were conflicting with some staff denying the allegation and others stating that the allegation is true. LPA is unable to proof that the allegation is true from the statements received and unable to prove that the allegation is false.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the allegation did or did not occur, therefore the allegation is UNSUBSTANTIATED. As exit interview was conducted, appeal rights discussed and provided along with a copy of this report to Ms. Daniel on this date.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Carlos Martinez
LICENSING EVALUATOR NAME: James Wilkerson
LICENSING EVALUATOR SIGNATURE:

DATE: 04/19/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/19/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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