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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 334842704
Report Date: 04/07/2023
Date Signed: 04/07/2023 03:46:11 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/01/2023 and conducted by Evaluator James Wilkerson
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20230301142817
FACILITY NAME:CRAYON RANCH CHILD CARE CENTERFACILITY NUMBER:
334842704
ADMINISTRATOR:BRITTNEY MARNELLFACILITY TYPE:
830
ADDRESS:25145 VISTA MURRIETA ROADTELEPHONE:
(951) 677-3303
CITY:MURRIETASTATE: CAZIP CODE:
92562
CAPACITY:36CENSUS: 4DATE:
04/07/2023
UNANNOUNCEDTIME BEGAN:
08:35 AM
MET WITH:Brittney MarnellTIME COMPLETED:
01:00 PM
ALLEGATION(S):
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Staff does not ensure infants have shaded area on playground.


INVESTIGATION FINDINGS:
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Licensing Program Analysts (LPAs) James Wilkerson and Keely Messerschmidt arrived at this facility to conclude an investigation to the above allegation. LPA's toured the facility, conducted a census and interviews. An initial visit was conducted on 3/9/23 and was extended at that time. There was an allegation that there was not adequate shading on the infant playground. During interviews conducted on this date with staff it was diclosed that there has not been adequate shading on the infant playground until yesterday 4/6/23. LPAs determined that this was not an immediate risk, due to the season and the temperature not being excessive. Based on the information provided from the staff interviews and LPAs obersations of inadequate shading on the infant playgground the preponderance of evidence has been met and the above allegations will be substantiated.

See deficiency cited on LIC 9099-D as per Title 22 Regulations.
An exit interview was conducted, appeal rights discussed and provided, along with a Notice of SIte Visit and a copy of this report on this date.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Carlos Martinez
LICENSING EVALUATOR NAME: James Wilkerson
LICENSING EVALUATOR SIGNATURE:

DATE: 04/07/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/07/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 5
Control Number 10-CC-20230301142817
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

FACILITY NAME: CRAYON RANCH CHILD CARE CENTER
FACILITY NUMBER: 334842704
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 04/07/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
04/07/2023
Section Cited
CCR
101238.2(b)(1)
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Outdoor Activity Space:
(b) The outdoor activity space shall be situated to: (1) Provide a shaded rest area for the children. This requirement was not met as evidenced by observation by LPAs and interviews conducted with staff.
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Facility has provided adequate shading on the infant playground as of 4/6/23 as stated by staff.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Carlos Martinez
LICENSING EVALUATOR NAME: James Wilkerson
LICENSING EVALUATOR SIGNATURE:

DATE: 04/07/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/07/2023
LIC9099 (FAS) - (06/04)
Page: 5 of 5
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/01/2023 and conducted by Evaluator James Wilkerson
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20230301142817

FACILITY NAME:CRAYON RANCH CHILD CARE CENTERFACILITY NUMBER:
334842704
ADMINISTRATOR:BRITTNEY MARNELLFACILITY TYPE:
830
ADDRESS:25145 VISTA MURRIETA ROADTELEPHONE:
(951) 677-3303
CITY:MURRIETASTATE: CAZIP CODE:
92562
CAPACITY:36CENSUS: 4DATE:
04/07/2023
UNANNOUNCEDTIME BEGAN:
08:35 AM
MET WITH:Brittney MarnellTIME COMPLETED:
01:00 PM
ALLEGATION(S):
1
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9
Faciltiy does not have adequate staffing.
INVESTIGATION FINDINGS:
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Licensing Program Analysts (LPAs) James Wilkerson and Keely Messerschmidt arrived at this facility to conclude an investigation to the above allegation. LPA's toured the facility, conducted a census and interviews. An initial visit was conducted on 3/9/23 and was extended at that time. There was an allegation that faciltiy does not have adequate staffing. During interviews conducted on this date with staff it was diclosed that there has not been any staffing issues. LPAs cannot prove or disprove that the allegation is true or if facility ever had inadequate staffing.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the allegation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

An exit interview was conducted, appeal rights discussed and provided, along with a Notice of SIte Visit and a copy of this report on this date.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Carlos Martinez
LICENSING EVALUATOR NAME: James Wilkerson
LICENSING EVALUATOR SIGNATURE:

DATE: 04/07/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/07/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 4 of 5