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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 334843025
Report Date: 11/05/2024
Date Signed: 11/05/2024 04:32:58 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/28/2024 and conducted by Evaluator Elyse Jones
PUBLIC
COMPLAINT CONTROL NUMBER: 09-CC-20240828170938
FACILITY NAME:SUNRISE CHILDREN'S CENTERFACILITY NUMBER:
334843025
ADMINISTRATOR:ANGILA AHMADYARFACILITY TYPE:
840
ADDRESS:1421 RIMPAU AVENUETELEPHONE:
(951) 272-2022
CITY:CORONASTATE: CAZIP CODE:
92879
CAPACITY:48CENSUS: 6DATE:
11/05/2024
UNANNOUNCEDTIME BEGAN:
02:33 PM
MET WITH:Angila Ahmadyar, DirectorTIME COMPLETED:
04:42 PM
ALLEGATION(S):
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Staff yelled at day care children
Staff did not allow day care children to use the restroom
INVESTIGATION FINDINGS:
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On November 5, 2024 Licensing Program Analysts (LPA) Elyse Jones arrived at the facility to deliver findings. LPA conducted a tour of the facility and took census. During the investigation, the LPA conducted interviews.

On August 28, 2024, a complaint was received alleging staff yelled at day care children and staff did not allow day care children to use the restroom. It was noted, a child would cry and not want to go to daycare because he/she was yelled at. It was also noted, a child was not allowed to use the restroom. During interviews it was disclosed there was a language barrier between the children and the staff. The children did not speak or understand the language being spoken at the facility. Staff denied not allowing any children restroom privileges. Pertinent parties stated the children are freely able to use the restroom at any time. Director stated, "the restoom and water are two things we never stop. The only time we tell them to wait is if there is another child in the restroom. We never let two children in the restroom at the same time.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Aaron Ross
LICENSING EVALUATOR NAME: Elyse Jones
LICENSING EVALUATOR SIGNATURE:

DATE: 11/05/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/05/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 09-CC-20240828170938
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
FACILITY NAME: SUNRISE CHILDREN'S CENTER
FACILITY NUMBER: 334843025
VISIT DATE: 11/05/2024
NARRATIVE
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Lastly, The Director stated, “Some people talk soft, some people talk loud but it doesn't mean its to be mean.” Other pertinent parties stated the staff talk loud to gain control of the classroom.

This agency has investigated the complaint regarding the above allegations. Based on conflicting statements the Department is unable to determine whether the staff talked loud or yelled as a form of punishment with an intention to intimidate, ridicule, or threaten. The Department was also unable to determine whether the staff denied a child restroom privileges ,therefore, the allegations are UNSUBSTANTIATED. A finding of unsubstantiated means, although the allegations may have happened, or are valid, there is not a preponderance of the evidence to prove the allegations occurred.

No deficiencies cited during this inspection.

A notice of site visit was given and must remain posted on, or immediately adjacent to, the interior side of the main door for 30 days.

Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

Exit interview conducted and report was reviewed with Angila Ahmadyar, Director.
SUPERVISORS NAME: Aaron Ross
LICENSING EVALUATOR NAME: Elyse Jones
LICENSING EVALUATOR SIGNATURE:

DATE: 11/05/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/05/2024
LIC9099 (FAS) - (06/04)
Page: 4 of 4