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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 334843331
Report Date: 12/27/2023
Date Signed: 12/27/2023 02:03:21 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/21/2023 and conducted by Evaluator Amber Shaw
COMPLAINT CONTROL NUMBER: 10-CC-20231221121158

FACILITY NAME:GARCIA FAMILY CHILD CAREFACILITY NUMBER:
334843331
ADMINISTRATOR:ROSALVA GARCIA-CARRANZAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(760) 289-1173
CITY:INDIOSTATE: CAZIP CODE:
92201
CAPACITY:14CENSUS: 10DATE:
12/27/2023
UNANNOUNCEDTIME BEGAN:
09:38 AM
MET WITH:Rosalva Garcia-CarranzaTIME COMPLETED:
10:02 PM
ALLEGATION(S):
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Provider does not ensure outdoor play area is safe for children in care
Provider does not ensure clean accomodations to children in care
INVESTIGATION FINDINGS:
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Licensing Program Analysts (LPA) Amber Shaw arrived at the facility for the purpose of initiating a complaint investigation regarding the above-mentioned allegation. LPA met with the Licensee, Rosalva Garcia-Carranza.

LPA interviewed licensee, staff, and children during today's visit. During the tour of the facility, LPA observed the childcare children have been using the backyard for their outdoor playtime. As per the facility sketch and last annual conducted, the backyard is stated to be an off-limits area. Interviews with children, licensee, and staff revealed that the backyard area is occasionally used for outdoor activities for childcare children. LPA observed a propane tank, power tools, sharp tools, a dolly, and filled paint cans on todays visit.

SEE LIC 9099-C

Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Carlos Martinez
LICENSING EVALUATOR NAME: Amber Shaw
LICENSING EVALUATOR SIGNATURE:

DATE: 12/27/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/27/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 2 of 4
Control Number 10-CC-20231221121158
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: GARCIA FAMILY CHILD CARE
FACILITY NUMBER: 334843331
VISIT DATE: 12/27/2023
NARRATIVE
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In regards to the allegation that the provider does not ensure clean accommodations to the children in care, LPA conducted a tour of the home, both inside and outside and observed that the backyard had multiple hazards. Including, dog feces scattered throughout the backyard. At the time of the inspection, the licensee stated the backyard was off-limits for months. However, per pertinent interviews conducted, and it was revealed that the children had been in the backyard within the last couple of days. Based on the information gathered, LPA was able to corroborate allegations that provider does not ensure clean accommodations to children in care. Therefore, the above allegation is found to be SUBSTANTIATED.

Based on LPA observations, interviews which were conducted, the preponderance of evidence standard has been met, therefore the above allegations are found to be SUBSTANTIATED. California Code of Regulations (Title 22 102423(a)(2) Personal Rights are being cited on the attached LIC 9099D.



There is a third allegation within this complaint, however, this investigation will be extended during this time in order to obtain additional information. Upon completion of the investigation, findings will be shared with the licensee/facility representative.


An exit interview was conducted with licensee Rosalva Garcia-Carranza. A notice of site visit was given and the licensee Rosalva Garcia-Carranza understands it must be posted for 30 days.
SUPERVISORS NAME: Carlos Martinez
LICENSING EVALUATOR NAME: Amber Shaw
LICENSING EVALUATOR SIGNATURE:

DATE: 12/27/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/27/2023
LIC9099 (FAS) - (06/04)
Page: 3 of 4
Control Number 10-CC-20231221121158
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

FACILITY NAME: GARCIA FAMILY CHILD CARE
FACILITY NUMBER: 334843331
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 12/27/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
01/29/2024
Section Cited
CCR
102423(a)(2)
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Each child receiving services from a family child care home shall have certain rights that shall not be waived... these rights inclue but are not limited to...(2) To receive safe, healthful, and comfortable
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Licensee/Facility representative agrees to remove all items that pose as danger to children in care which include filled paint cans, power tools, sharp tools etc, and submit pictures to the department by the POC due date
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accommodations, furnishings and equipment. Based on interview and observation, the facility did not comply with the section cited above in ensuring a safe area for childcare children
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Type B
01/29/2024
Section Cited
CCR
102416.3(a)
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Prior to making alterations or additopns to a family childcare home or grounds...(6) any change from an area of the family childcare home home previously identified as "off limits" to an area where care and
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Licensee/Facility Representative agrees to update facility sketch and submit to the department by the POC due date
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supervision will be provided to children in care. Based on interview and observation, the facility did not comply with the section cited above in ensuring that the children do not have access to an off limits area
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Carlos Martinez
LICENSING EVALUATOR NAME: Amber Shaw
LICENSING EVALUATOR SIGNATURE:

DATE: 12/27/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/27/2023
LIC9099 (FAS) - (06/04)
Page: 4 of 4