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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 334843599
Report Date: 07/10/2024
Date Signed: 07/10/2024 12:52:43 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SOUTH EAST, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/11/2024 and conducted by Evaluator Jeanette Sanchez
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20240411151306
FACILITY NAME:LEDEZMA FAMILY CHILD CAREFACILITY NUMBER:
334843599
ADMINISTRATOR:MERERY LEDEZMAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(760) 625-3899
CITY:INDIOSTATE: CAZIP CODE:
92201
CAPACITY:14CENSUS: 5DATE:
07/10/2024
UNANNOUNCEDTIME BEGAN:
12:01 PM
MET WITH:Merery LedezmaTIME COMPLETED:
12:30 PM
ALLEGATION(S):
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Licensee locked daycare children out of the home
Daycare child(ren) sustained unexplained injury(s) while in care
Licensee withheld toilet paper from children in care
INVESTIGATION FINDINGS:
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On 7/10/2024 at 12:01pm, Licensing Program Analyst (LPA) Jeanette Sanchez arrived at the facility to deliver complaint findings. LPA met with licensee Merery Ledezma.

On 4/11/2024, a complaint allegation was reported to Community Care Licensing (CCL), stating that licensee locked daycare chldren out of the home, that daycare children sustained unexplained injuries while in care, and that licensee withheld toilet paper from children in care.

For the investigation, LPA conducted confidential interviews and reviewed records. In regards to the daycare children being locked out of the home, it was alleged that during lunch preparation, the children were forced to stay in the outdoor play area. Contradicting statements were provided, with some interviews saying it did happen and others saying that staff was always present.

Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Deborah Mullen
LICENSING EVALUATOR NAME: Jeanette Sanchez
LICENSING EVALUATOR SIGNATURE:

DATE: 07/10/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/10/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 10-CC-20240411151306
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SOUTH EAST, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: LEDEZMA FAMILY CHILD CARE
FACILITY NUMBER: 334843599
VISIT DATE: 07/10/2024
NARRATIVE
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In regards to children sustaining unexplained injuries, interviews and record review did not corroborate that injuries occurred at the facility which went unreported. Furthermore, record review found that a child sustained a bump on their head while in the care of the parents and not at the facility, as was alleged.

In regards to the licensee withholding toilet paper, interviews did not confirm that toilet paper was intentionally withheld. However, interviews did disclose that at times a child would run out of paper but would be provided a fresh roll for replacement.

Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are unsubstantiated.

An exit interview was conducted, and this report was reviewed with the licensee Merery Ledezma. A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
SUPERVISORS NAME: Deborah Mullen
LICENSING EVALUATOR NAME: Jeanette Sanchez
LICENSING EVALUATOR SIGNATURE:

DATE: 07/10/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/10/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2