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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 334843983
Report Date: 03/24/2023
Date Signed: 03/27/2023 09:14:33 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SOUTH EAST, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/03/2023 and conducted by Evaluator Lorena Valenzuela
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20230103101338
FACILITY NAME:STEPPING STONES PRESCHOOL AND CHILD CARE LLCFACILITY NUMBER:
334843983
ADMINISTRATOR:DESI ANDREWSFACILITY TYPE:
850
ADDRESS:16527 LAKESHORE DRIVETELEPHONE:
(951) 674-5520
CITY:LAKE ELSINORESTATE: CAZIP CODE:
92530
CAPACITY:85CENSUS: 31DATE:
03/24/2023
UNANNOUNCEDTIME BEGAN:
09:35 AM
MET WITH:Desi AndrewsTIME COMPLETED:
10:15 AM
ALLEGATION(S):
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Staff are not providing a healthful environment for children in care.
INVESTIGATION FINDINGS:
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On March 24, 2023, Licensing Program Analyst’s (LPA’s) Lorena Valenzuela and William Chancellor Jr. conducted an unannounced inspection at Stepping Stones Preschool And Child Care LLC and met with Director Desi Andrews.
The purpose of the inspection was to deliver the findings on the above stated allegation. The investigation included an inspection of the facility and review of documents on 01/12/2023. In addition, LPA Valenzuela interviewed four teachers, Director, and four parents.
On January 3, 2023, Community Care Licensing (CCL) received information that staff are not providing a healthful environment for children in care. It was reported that the facility has sick kids and they “do nothing…and it spreads.” In addition, it was reported children in care at the facility had an outbreak of pink eye.
Interviews conducted revealed there were four children in care who had pink eye. A review of the facility’s parent admission policies in regard to a communicable disease such as pink eye, requires the parent “to bring a doctor’s note stating when they can return to the center”.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: Lorena Valenzuela
LICENSING EVALUATOR SIGNATURE:

DATE: 03/24/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/24/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 10-CC-20230103101338
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SOUTH EAST, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: STEPPING STONES PRESCHOOL AND CHILD CARE LLC
FACILITY NUMBER: 334843983
VISIT DATE: 03/24/2023
NARRATIVE
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 Interviews with the parents of children who had pink eye revealed that three of four children returned to the center without a doctor’s note.
Based on interviews and records review, the preponderance of evidence standard has been met, and the allegation staff are not providing a healthful environment for children in care, is substantiated. The facility is being cited under Title 22, Section 101223 (a)(2) Personal Rights. See deficiency report for deficiency cited.
An exit interview was conducted, and a copy of this report, LIC 9099-D, and appeal rights was provided to Director Desi Andrews.
The Notice of Site Visit was provided, the facility representative was reminded this notice must be posted for 30 days.
SUPERVISORS NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: Lorena Valenzuela
LICENSING EVALUATOR SIGNATURE:

DATE: 03/24/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/24/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 10-CC-20230103101338
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SOUTH EAST, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

FACILITY NAME: STEPPING STONES PRESCHOOL AND CHILD CARE LLC
FACILITY NUMBER: 334843983
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 03/24/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
03/31/2023
Section Cited
CCR
101223(a)(2)
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101223 (a) (2) Personal Rights
The licensee shall ensure that each child is accorded the following personal rights:…To be accorded safe, healthful and comfortable accommodations…to meet his/her needs.

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Director Desi Andrews agrees to provide a letter to staff as a reminder of the facility's health/illness policy, and will provide proof of documentation to the Department by due date 03/31/2023.
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This requirement was not met as evidenced by: Based on interviews and records review, the facility did not ensure a healthful environment for children in care due to not following the facility’s health/illness policy which requires parents of to provide a doctor’s note for children to return to the center after contracting pink eye. This poses a potential health, safety or personal rights risk to the children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: Lorena Valenzuela
LICENSING EVALUATOR SIGNATURE:

DATE: 03/24/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/24/2023
LIC9099 (FAS) - (06/04)
Page: 3 of 3