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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 334843983
Report Date: 08/15/2023
Date Signed: 08/15/2023 04:36:40 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/10/2023 and conducted by Evaluator Anastasia Flores
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20230810150838
FACILITY NAME:STEPPING STONES PRESCHOOL AND CHILD CARE LLCFACILITY NUMBER:
334843983
ADMINISTRATOR:DESI ANDREWSFACILITY TYPE:
850
ADDRESS:16527 LAKESHORE DRIVETELEPHONE:
(951) 674-5520
CITY:LAKE ELSINORESTATE: CAZIP CODE:
92530
CAPACITY:85CENSUS: 27DATE:
08/15/2023
UNANNOUNCEDTIME BEGAN:
03:09 PM
MET WITH:Desi Andrews TIME COMPLETED:
04:15 PM
ALLEGATION(S):
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Facility has pests
Facility is dirty
INVESTIGATION FINDINGS:
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On August 15, 2023, at 3:09 PM, Licensing Program Analyst (LPA) Anastasia Flores, arrived and was granted access to facility by, teacher, Adrianna West. LPA met with Director, Desi Andrews and informed licensee the purpose of the visit to open an investigation in regard to the above stated allegations. During this visit, LPA toured the facility and took census. LPA observed that during this time, the facility was operating within ratio. LPA gathered evidence and conducted interview with the director. LPA observed and took photos of the five playhouses against the fence which had evidence of cobwebs & spiders. Director informed LPA that the playground was cleaned in the morning by another staff and that the children had been outside the morning of 8/15/23. Based on interview and LPA observation, the preponderance of evidence standard has been met, therefore the above allegations are found to be SUBSTANTIATED. California Code of Regulations, Title 22, Division 12, Chapter 1, article 7section: 101238 (a)Buildings and Grounds, are being cited on the attached LIC 9099D.An exit interview was conducted, and a copy this report, 9099D and appeal rights was reviewed and handed to Director, Desi Andrews. A notice of site visit was given and must remain posted for 30 days.


Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: Anastasia Flores
LICENSING EVALUATOR SIGNATURE:

DATE: 08/15/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/15/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 10-CC-20230810150838
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

FACILITY NAME: STEPPING STONES PRESCHOOL AND CHILD CARE LLC
FACILITY NUMBER: 334843983
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 08/15/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
08/18/2023
Section Cited
CCR
101238(a)
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101238 (a)Buildings and Grounds101238 (a)Buildings and Grounds The childcare center shall be clean, safe, sanitary and in good repair at all times to ensure the safety and well-being of children, employees and visitors.
This regulation was not met as evidenced by….
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Director informed LPA Flores she will personally go outside and clean all the houses, talk with the staff and let them know they will need to check the playground for cleanliness prior to allowing children outside to play.
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Based on interview with director and LPA Flores observation on 8/15/23 the facility playground had spiderwebswith spiders in five playhouses that were stationed next to the fence. This poses a potential risk to the health, safety or personal rights to children in care.
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Type B
08/18/2023
Section Cited
CCR
101238(a)
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101238 (a)Buildings and Grounds101238 (a)Buildings and Grounds The childcare center shall be clean, safe, sanitary and in good repair at all times to ensure the safety and well-being of children, employees and visitors.
This regulation was not met as evidenced by….
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Director will provide LPA Flores a plan of correction with the staff's signatures and will send LPA Flores photos of the spider webs removed and aras cleaned via email.
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Based on interview with director and LPA Flores observation on 8/15/23 the facility playground had spiderwebs in five playhouses that were stationed next to the fence. This poses a potential risk to the health, safety or personal rights to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: Anastasia Flores
LICENSING EVALUATOR SIGNATURE:

DATE: 08/15/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/15/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 2