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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 334844094
Report Date: 01/28/2026
Date Signed: 01/28/2026 10:50:35 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/02/2025 and conducted by Evaluator Brian Morris
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20251202145501
FACILITY NAME:CORONADO FAMILY CHILD CAREFACILITY NUMBER:
334844094
ADMINISTRATOR:CORONADO, MARIAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(951) 807-3394
CITY:MORENO VALLEYSTATE: CAZIP CODE:
92553
CAPACITY:14CENSUS: 6DATE:
01/28/2026
UNANNOUNCEDTIME BEGAN:
10:10 AM
MET WITH:Licensee Maria CoronadoTIME COMPLETED:
11:50 AM
ALLEGATION(S):
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Facility is out of ratio
Facility does not have required paperwork for all daycare children
Facility does not have a current roster
INVESTIGATION FINDINGS:
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On January 28, 2026, at 10:10 AM, Licensing Program Analyst (LPA) Brian Morris arrived unannounced at the facility and met with Licensee Maria Coronado, to deliver the investigative findings for the above stated allegations.

Regarding the allegation that the facility was operating out of ratio, on 12/05/2025, LPA met with S1, who is the Licensee’s assistant and observed that S1 was alone supervising five children, and noted that four of the five children were infants under the age of two. LPA interviewed S1, who stated that the Licensee was off site providing school transportation and would arrive at the FCCH shortly. Based on observations made upon arrival, LPA determined that the facility was out of ratio, as the assistant was alone with four infants and one toddler. Therefore, the allegation is Substantiated.

Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Carlos Martinez
LICENSING EVALUATOR NAME: Brian Morris
LICENSING EVALUATOR SIGNATURE:

DATE: 01/28/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/28/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 10-CC-20251202145501
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: CORONADO FAMILY CHILD CARE
FACILITY NUMBER: 334844094
VISIT DATE: 01/28/2026
NARRATIVE
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Regarding the allegation that the facility does not have required paperwork for all daycare children, a record review revealed that the Licensee did not have the required paperwork for all children attending the facility that day. LPA interviewed the Licensee, who confirmed that she had not collected documents from the parents of several children who were attending the facility. LPA Morris advised the Licensee that it is her responsibility to collect all required documentation prior to enrolling children in daycare and to ensure they are kept on site. Based on the information gathered, LPA determined that the allegation is Substantiated.

Regarding the allegation that the facility does not have a current roster: LPA Morris conducted a record review and observed that the LIC 9040 was not up to date, as several children attending the daycare were not listed on the roster. LPA interviewed the Licensee, who confirmed that some of the children attending the facility that day were not included on the LIC 9040. Based on the information gathered, LPA determined that the allegation is Substantiated.

Based on interviews and documentation reviewed, the preponderance of evidence standard has been met, and the allegations are substantiated. See LIC 9099D for deficiencies issued.

An exit interview was conducted and a copy of this report, appeal rights and Notice of Site Visit were discussed and provided to licensee Maria Coronado. Licensee was reminded that the Notice of Site Visit must remain posted for 30 consecutive days.
SUPERVISORS NAME: Carlos Martinez
LICENSING EVALUATOR NAME: Brian Morris
LICENSING EVALUATOR SIGNATURE:

DATE: 01/28/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/28/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 4
Control Number 10-CC-20251202145501
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

FACILITY NAME: CORONADO FAMILY CHILD CARE
FACILITY NUMBER: 334844094
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 01/28/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
01/28/2026
Section Cited
CCR
102416.5(e)
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102416.5 (e) Staffing Ratio and Capacity: If no assistant provider is present at a Large Family Child Care Home, then the licensee shall comply with the capacity requirements for a Small Family Child Care Home as specified in subsections (b) and (c).
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Licensee stated they will send updated roster of all children enrolled along with their schedule to ensure they remain in capacity and ratios. Licensee will send proof to Community Care Licensing (CCL) by the end of the business day on the Plan of Correction (POC) due date of 02/06/2026.
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LPA met with S1, who is the Licensee’s assistant and observed that S1 was alone supervising five children, and noted that four of the five children were infants under the age of two.
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Type B
01/28/2026
Section Cited
CCR
102417(g)(8)
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Operation of a FCCH H&S Code 1596.841. Each facility shall maintain a current roster of children who are provided care. The facility could not produce its current roster.
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Licensee Maria Coronado will complete and up date a new roster and send the current version to the Department by (POC) due date of 02/06/2026.
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LPA Morris conducted a record review and observed that the LIC 9040 was not up to date, as several children attending the daycare were not listed on the roster.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Carlos Martinez
LICENSING EVALUATOR NAME: Brian Morris
LICENSING EVALUATOR SIGNATURE:

DATE: 01/28/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/28/2026
LIC9099 (FAS) - (06/04)
Page: 3 of 4
Control Number 10-CC-20251202145501
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

FACILITY NAME: CORONADO FAMILY CHILD CARE
FACILITY NUMBER: 334844094
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 01/28/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
01/28/2026
Section Cited
CCR
102425(c)
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An Individual Infant Sleeping Plan [LIC 9227 (3/20)] shall be completed for each infant up to 12 months of age the provider has in care and included in the infant's file at the facility.
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Licensee Maria Coronado will have parent fill out LIC 9227 and send a photo to LPA by (POC) due date of 02/06/2026.
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This requirement is not met as evidenced by:
Based on record review, the licensee did not comply with the section cited above in missing LIC 9227 infant sleep plan for C1, C3, and C6, which poses/posed a potential health, safety or personal rights risk to persons in care.
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Type B
01/28/2026
Section Cited
CCR
102425(j)(2)
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The provider shall supervise infants while they are sleeping and adhere to the following requirements: The provider shall check and document the following:
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Licensee Maria Coronado will begin documenting and send photos of the logs to the Department by (POC) due date of 02/06/2026. .
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This requirement is not met as evidenced by:
Based on interview and record review, the licensee did not comply with the section cited above as C1, C3, and C6 were missing the sleep logs, which poses/posed a potential health, safety or personal rights risk to persons in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Carlos Martinez
LICENSING EVALUATOR NAME: Brian Morris
LICENSING EVALUATOR SIGNATURE:

DATE: 01/28/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/28/2026
LIC9099 (FAS) - (06/04)
Page: 4 of 4