<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 334844579
Report Date: 05/07/2025
Date Signed: 05/07/2025 05:33:56 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/07/2025 and conducted by Evaluator Raymond Moorehead
PUBLIC
COMPLAINT CONTROL NUMBER: 09-CC-20250507142821
FACILITY NAME:MONTY'S MONTESSORI ACADEMY OF CALIMESAFACILITY NUMBER:
334844579
ADMINISTRATOR:LISA GILFILLANFACILITY TYPE:
850
ADDRESS:9580 CALIMESA BOULEVARDTELEPHONE:
(909) 795-2472
CITY:CALIMESASTATE: CAZIP CODE:
92320
CAPACITY:64CENSUS: 51DATE:
05/07/2025
UNANNOUNCEDTIME BEGAN:
10:15 AM
MET WITH:Assistant Director Jennifer McClintock and Facility Representative Jaimie MartinezTIME COMPLETED:
05:45 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff did not prevent day care child(ren) from being harmed by another child (Personal Rights)
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 05/07/2025, Licensing Program Analysts (LPAs) Raymond Moorehead and Perla Ordones arrived at the facility to open and conclude a complaint investigation. LPAs met with Assistant Director Jennifer McClintock, toured the facility, took census, and discussed the following.

During the course of the investigation, LPAs conducted interviews with pertinent parties, made observations, and collected documentation.

It was alleged that staff did not prevent day care child(ren) from being harmed by another child.

Continued on LIC 9099-C.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Aaron Ross
LICENSING EVALUATOR NAME: Raymond Moorehead
LICENSING EVALUATOR SIGNATURE:

DATE: 05/07/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/07/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 09-CC-20250507142821
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
FACILITY NAME: MONTY'S MONTESSORI ACADEMY OF CALIMESA
FACILITY NUMBER: 334844579
VISIT DATE: 05/07/2025
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
In regards to the allegation that staff did not prevent day care child(ren) from being harmed by another child, it was also reported that staff are not addressing a child's challenging behaviors. Further, it was reported that this resulted in another child being scratched in the face and hit multiple times.

LPAs conducted interviews with pertinent parties who disclosed that staff members have tried different methods to prevent scratching such as having the child wear mittens and request to have their nails trimmed. However, incidents where children were scratched by another day-care child still occurred. Furthermore, LPAs obtained documentation that showed over 20 facility incident reports regarding the child scratching others. LPAs noted that the documentation dates back to January of 2024.

Based on interviews of pertinent individuals that were conducted, and a review of additional pertinent information obtained, the preponderance of evidence standard has been met, therefore the above allegation is found to be Substantiated.

See LIC9099-D for cited deficiency.

LPAs Raymond Moorehead and Perla Ordones informed Assistant Director Jennifer McClintock that this report dated 05/07/2025 document(s) one Type A citation(s) which shall be posted for 30 consecutive days as there is/are immediate risk(s) to the health, safety, or personal rights of the children in care.

Also, LPAs Raymond Moorehead and Perla Ordones informed Assistant Director Jennifer McClintock to provide a copy of this licensing report dated 05/07/2025 that documents any Type A citation to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgment of Receipt of Licensing Reports (LIC 9224), or other written statement, must be placed in the child’s file for verification.

A notice of site visit was given and must remain posted for 30 days. Failure to maintain posting as required will result in a civil penalty of $100.00.

Exit interview conducted and report was reviewed with Assistant Director Jennifer McClintock.
SUPERVISORS NAME: Aaron Ross
LICENSING EVALUATOR NAME: Raymond Moorehead
LICENSING EVALUATOR SIGNATURE:

DATE: 05/07/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/07/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 09-CC-20250507142821
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

FACILITY NAME: MONTY'S MONTESSORI ACADEMY OF CALIMESA
FACILITY NUMBER: 334844579
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 05/07/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
05/08/2025
Section Cited
CCR
101223(a)(2)
1
2
3
4
5
6
7
(a) The licensee shall ensure that each child is accorded the following personal rights: (2) To be accorded safe, healthful and comfortable accommodations, furnishings and equipment to meet his/her needs.

This requirement is not met as evidenced by:
1
2
3
4
5
6
7
Facility agrees to create a plan of action for moving forward that addresses how they will combat situations similar where children are demonstrating challenging behaviors that bring harm to other children in care.
8
9
10
11
12
13
14
Based on interviews and record review, LPAs reviewed documentation of 20+ incident reports for a child that has been scratching other children, starting in January of 2024 which poses an immediate health, safety, or personal rights risk to persons in care.
8
9
10
11
12
13
14
Facility also agrees to re-visit their current policy and consider if they should implement further revisions that will assist in preventing children from being harmed due to other children's challenging behaviors.
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Aaron Ross
LICENSING EVALUATOR NAME: Raymond Moorehead
LICENSING EVALUATOR SIGNATURE:

DATE: 05/07/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/07/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 3