334844744-6-15-2021-09-CC-KWIS-C5755S-20210722193933

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 334844744
Report Date: 06/15/2021
Date Signed: 06/15/2021 01:14:28 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/22/2021 and conducted by Evaluator Destinee Hogue

PUBLIC

COMPLAINT CONTROL NUMBER: 09-CC-20210422155311

FACILITY NAME:	SANCHEZ FAMILY CHILD CARE		FACILITY NUMBER:	334844744
ADMINISTRATOR:	SANCHEZ,ALMA		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(909) 573-2084
CITY:	BEAUMONT	STATE: CA	ZIP CODE:	92223
CAPACITY:	14	CENSUS: 8	DATE:	06/15/2021
		UNANNOUNCED	TIME BEGAN:	09:10 AM
MET WITH:	Licensee, Alma Sanchez		TIME COMPLETED:	01:30 PM

ALLEGATION(S):

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Personal Rights-Licensee handled daycare children in a rough manner

INVESTIGATION FINDINGS:

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On 06/15/2021 at 09:10am, Licensing Program Analyst (LPA) Destinee Hogue arrived at the facility to deliver the findings of the above allegation. A 10-day tele-inspection was initiated by LPA Hogue on May 03, 2021. During this inspection, LPA Hogue toured the facility inside and outside, took census of daycare children present on this date, verified facility associations, and discussed the following with Licensee, Alma Sanchez.

The following was alleged: Personal Rights - Licensee handled daycare children in a rough manner.

During the course of this investigation, LPA Hogue made virtual observations of the facility, facility records were reviewed, and interviews with pertinent parties were conducted. It is alleged, while in care at the facility a child was intentionally pushed by the Licensee.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Kimberly Williams
LICENSING EVALUATOR NAME: Destinee Hogue
LICENSING EVALUATOR SIGNATURE:	DATE: 06/15/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/15/2021

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 09-CC-20210422155311

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

FACILITY NAME: SANCHEZ FAMILY CHILD CARE	FACILITY NUMBER: 334844744
	VISIT DATE: 06/15/2021

NARRATIVE

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According to the reported allegations, on or about April 22, 2021, a parent/guardian was contacted by their child(ren) because the Licensee became frustrated and pushed their child to the ground, causing the child to fall and land on backpacks in the hallway.

LPA Hogue interviewed pertinent parties who allegedly were involved in the allegations and/or witnessed the reported allegations. Interview with the involved child was conducted and it is reported, a child was putting their stuff away when the Licensee exited the front playroom she used her hand to push the child, causing the child to fall backwards, landing on backpacks in the hallway. Allegedly, other daycare children present at the facility, observed the reported incident. Involved child(ren) contacted their parent/guardian and requested to be pick up from the facility immediately. The parent/guardian arrived and disenrolled the child(ren) from the facility. According to the reported information, the involved child did not have any marks or injuries from the alleged incident.

LPA Hogue conducted additional interviews with pertinent parties who allegedly observed the Licensee push the involved child. Interviews conducted disclose, a child(ren) observed the Licensee yelling at the involved child, then he/she saw the Licensee walk by and push the child, causing the child to fall backwards. Additional interviews disclosed, a child(ren) heard the Licensee yelling at the involved child. It is disclosed, the Licensee yelled at, and raised her hand attempting to hit the involved child, however there was no observation of the Licensee hitting, bumping, or pushing the involved child. Interviews with pertinent parties, did not disclose observing the involved child falling in the hallway and landing on backpacks. It is also disclosed in interviews that two daycare children were yelling and arguing with each other, and it was not the Licensee yelling or arguing with the child. During LPA's interviews with alleged witnesses, there was no disclosure of observing the Licensee hit, bump, or push a daycare child(ren).

According to Licensee, on or about April 22, 2021, when exiting the front playroom, she accidentally bumped the involved child with her hip, while walking through the hallway. Licensee disclosed the involved child was bending over, putting their stuff away when this occurred. Licensee admitted her hip hit the child's back, causing the child to fall forward. Licensee stated the child's back was facing the Licensee and the child's head was facing the wall. Licensee disclosed, she immediately apologized to the child and disclosed the child appeared to be unbothered from being accidentally bumped.

SUPERVISORS NAME: Kimberly Williams
LICENSING EVALUATOR NAME: Destinee Hogue
LICENSING EVALUATOR SIGNATURE:	DATE: 06/15/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/15/2021

LIC9099 (FAS) - (06/04)

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Control Number 09-CC-20210422155311

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

FACILITY NAME: SANCHEZ FAMILY CHILD CARE	FACILITY NUMBER: 334844744
	VISIT DATE: 06/15/2021

NARRATIVE

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After interviewing pertinent parties, reviewing facility records, and conducting facility observations, LPA Hogue was unable to determine if the Licensee intentionally or accidentally pushed, hit, or bumped a child in care. There is conflicting information on what occurred the day of the reported allegations. Involved parties made disclosures that the Licensee intentionally pushed the child, however the Licensee states she accidentally bumped the involved child. It is reported the involved child was facing the Licensee when they were pushed, however the Licensee is stating the child was bending over with their back to the Licensee. LPA Hogue's interview with additional parties, did not disclose observing the Licensee pushing, hitting, or bumping the child in question.

Due to conflicting information found throughout this investigation, the department has determined that although the allegations may have happened or are valid, there is no preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are deemed UNSUBSTANTIATED.

LPA Hogue conducted an exit interview with Licensee, Alma Sanchez. Licensee understands that a copy of this report must be made available to the public, upon their request, for the next three years. LPA Hogue issued a Notice of Site Visit and verified it was posted in a prominent location at the facility before ending the inspection. Licensee understands that the Notice of Site Visit must remain posted for the next 30 days. No deficiencies were cited during this inspection.

SUPERVISORS NAME: Kimberly Williams
LICENSING EVALUATOR NAME: Destinee Hogue
LICENSING EVALUATOR SIGNATURE:	DATE: 06/15/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/15/2021

LIC9099 (FAS) - (06/04)

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