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25 | On 06/15/2021 at 09:10am, Licensing Program Analyst (LPA) Destinee Hogue arrived at the facility for a separate purpose and met with Licensee, Alma Sanchez.
During the course of a complaint investigation, LPA Hogue obtained information that the Licensee yells at daycare children and forces daycare children to stay in one room. Interviews conducted throughout the investigation disclosed the Licensee utilizes two rooms for daycare services. One room is primarily used for daycare activities and services (front room), and the other room (backroom) is used for napping and snacks. Licensee disclosed the children are normally separated by age and one group utilizes the front daycare room for distance learning, and the back daycare room is sometimes used for the smaller daycare children.
Throughout the course of the investigation, there was more than one disclosure that the Licensee is mean and yells at daycare children when frustrated. According to the information learned throughout the investigation, daycare children do not like staying in one room, and expressed feeling sad, upset, and felt like they are being punished by staying in one location at the facility, and not playing outside. Additional information disclosed throughout the complaint investigation, that daycare children spend a limited time outdoors and children only have access to the front daycare room and daycare bathroom. There is space between the kitchen and living room that is used for meals and snacks.
Based on the information obtained throughout the course of a complaint investigation, it has been determined that the above constitutes a violation of Title 22 Regulation, 102423(a)(2) Personal Rights.
Please see LIC809D for cited deficiencies.
LPA Hogue conducted an exit interview with Licensee, Alma Sanchez. Licensee understands that a copy of this report must be made available to the public, upon their request, for the next three years.
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