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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 334845058
Report Date: 11/26/2024
Date Signed: 11/26/2024 02:39:14 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/16/2024 and conducted by Evaluator Kelli Waters
COMPLAINT CONTROL NUMBER: 10-CC-20240916091026
FACILITY NAME:HARUN FAMILY CHILD CAREFACILITY NUMBER:
334845058
ADMINISTRATOR:HARUN,MARIAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(760) 215-2249
CITY:MURRIETASTATE: CAZIP CODE:
92563
CAPACITY:14CENSUS: 6DATE:
11/26/2024
UNANNOUNCEDTIME BEGAN:
01:00 PM
MET WITH:Maria HarunTIME COMPLETED:
03:00 PM
ALLEGATION(S):
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-Staff handle children roughly
-Staff are not properly cleaning children after using the bathroom
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA), Kelli Waters, made a subsequent unannounced complaint investigation visit to deliver the findings for the above referenced allegation. LPA met with Maria Harun, Licensee, who was informed of the decision rendered.

On 09/16/24, Community Care Licensing (CCLD) received a complaint alleging that staff handled children roughly and the staff are not properly cleaning children after using the bathroom.

Regarding the allegation the staff handled the children roughly, LPA Waters conducted confidential interviews, conducted a facility inspection, and completed a record review. During the investigation, LPA Waters did not witness any handling of children in an aggressive manner. Record review did not reveal any reports of injury and LPA could not corroborate the allegation through interviews conducted with pertinent parties, including staff and children.

Continued on 9099C
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Carlos Martinez
LICENSING EVALUATOR NAME: Kelli Waters
LICENSING EVALUATOR SIGNATURE:

DATE: 11/26/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/26/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 10-CC-20240916091026
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: HARUN FAMILY CHILD CARE
FACILITY NUMBER: 334845058
VISIT DATE: 11/26/2024
NARRATIVE
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Regarding the allegation that staff are not properly cleaning children after using the bathroom, LPA conducted a facility inspection and confidential interviews. Interviews revealed that 2 out of the 13 children enrolled were fully potty trained. LPA Waters observed toilet paper rolls and wipes inside an unlocked cabinet next to the toilet, accessible to the children. Also observed in the bathroom was a diaper changing area, diapers, and wipes. LPA Waters observed staff changing diapers and offering assistance to children while in the bathroom. Interviews were also conducted, and LPA was unable to corroborate allegation.

Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation is UNSUBSTANTIATED.

An exit interview was conducted. A copy of this report was provided to the facility. This report must be made available for public review for 3 years upon request.
SUPERVISORS NAME: Carlos Martinez
LICENSING EVALUATOR NAME: Kelli Waters
LICENSING EVALUATOR SIGNATURE:

DATE: 11/26/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/26/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2