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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 334845456
Report Date: 04/20/2023
Date Signed: 04/20/2023 12:10:07 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/16/2023 and conducted by Evaluator Jessica M Rubio
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20230216143515
FACILITY NAME:GROWING TREE MONTESSORI PRESCHOOLFACILITY NUMBER:
334845456
ADMINISTRATOR:DENG, QIFACILITY TYPE:
850
ADDRESS:31935 VIA RIO TEMECULA ROADTELEPHONE:
(951) 900-8999
CITY:TEMECULASTATE: CAZIP CODE:
92592
CAPACITY:106CENSUS: 92DATE:
04/20/2023
UNANNOUNCEDTIME BEGAN:
11:00 AM
MET WITH:Director Julia FletesTIME COMPLETED:
12:15 PM
ALLEGATION(S):
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Facility is out of ratio.
INVESTIGATION FINDINGS:
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On April 20, 2023 at 11:00 am, Licensing Program Analyst (LPA) Jessica Rubio arrived unannounced to Growing Tree Montessori Preschool, (CCC) to deliver the investigative finding of the allegation listed above. On February 22, 2023 at 10:45 am, LPA Rubio initiated the investigation, and conducted a tour and census of the CCC. During the investigation, LPA Rubio also conducted interviews with six staff.

On February 16, 2023, a complaint was received alleging facility is out of ratio, specifically that classrooms are out of ratio. Several interviews revealed that classrooms sometimes combine during nap time due to staff shortages and to rotate staff breaks.

(Continued on LIC 9099-C)
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: Jessica M Rubio
LICENSING EVALUATOR SIGNATURE:

DATE: 04/20/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/20/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 10-CC-20230216143515
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: GROWING TREE MONTESSORI PRESCHOOL
FACILITY NUMBER: 334845456
VISIT DATE: 04/20/2023
NARRATIVE
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Interviews revealed that there have been times one teacher or aid is supervising 22-26 children during nap time. It was revealed that it is a common occurrence in some classrooms to have two to three and sometimes more children not napping, out of their cots and running around during nap time, with still only the one staff supervising.

Based on confidential interviews conducted during the investigation, the preponderance of evidence standard has been met and the allegation that facility is out of ratio is substantiated. The facility is being cited for Title 22 Regulations Section 101230. See LIC 9099-D for cited deficiencies.

An exit interview was conducted, appeal rights discussed and given to the licensee along with a copy of this report was provided to Director Julia Fletes. A notice of site visit was also provided and must remain posted for 30 days.

SUPERVISORS NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: Jessica M Rubio
LICENSING EVALUATOR SIGNATURE:

DATE: 04/20/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/20/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 10-CC-20230216143515
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

FACILITY NAME: GROWING TREE MONTESSORI PRESCHOOL
FACILITY NUMBER: 334845456
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 04/20/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
05/04/2023
Section Cited
CCR
101230
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(c) A teacher-child ratio of one teacher supervising 24 napping children is permitted provided that the remaining teachers necessary to meet the overall ratio specified in Section 101216.3(a) are immediately available at the center. This requirement was not met as evidenced by:
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Director Julia Fletes stated she would submit a plan to ensure if children are not napping during nap time, the class is still in appropriate ratio.
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Interviews revealed at times during nap time, not all children remain napping or in cots, with only one staff providing supervision for up to 24 children.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: Jessica M Rubio
LICENSING EVALUATOR SIGNATURE:

DATE: 04/20/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/20/2023
LIC9099 (FAS) - (06/04)
Page: 3 of 3