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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 334845456
Report Date: 07/03/2024
Date Signed: 07/03/2024 01:59:10 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/24/2024 and conducted by Evaluator William M Chancellor Jr.
COMPLAINT CONTROL NUMBER: 10-CC-20240524132440
FACILITY NAME:GROWING TREE MONTESSORI PRESCHOOLFACILITY NUMBER:
334845456
ADMINISTRATOR:DENG, QIFACILITY TYPE:
850
ADDRESS:31935 VIA RIO TEMECULA ROADTELEPHONE:
(951) 900-8999
CITY:TEMECULASTATE: CAZIP CODE:
92592
CAPACITY:106CENSUS: 59DATE:
07/03/2024
UNANNOUNCEDTIME BEGAN:
01:16 PM
MET WITH:Julia Fletes, DirectorTIME COMPLETED:
02:10 PM
ALLEGATION(S):
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Licensee not meeting ratio requirements
INVESTIGATION FINDINGS:
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On date and time listed, Licensing Program Analyst (LPA) William Chancellor, arrived unannounced to Growing Tree Montessori Preschool (CCC) and met with Director (DIR) Julia Fletes, to deliver the investigative finding’s regarding the allegation listed above. On May 31, 2024, at 1PM, LPA Chancellor conducted a health and safety inspection of the CCC and no immediate risks were observed. During this investigation, LPA conducted interviews with three staff (S1-S3) and obtained documents pertinent to the investigation.

On May 24, 2024, this agency received a complaint alleging that Licensee is not meeting ratio requirements. It was alleged that, only one staff is supervising up to 20 to 24 children during nap, while some children are awake. Four (4) of six (6) interviews could not corroborate any specific dates or times, where one staff member was left alone in a classroom with up to twenty-four children and no additional staff, was readily available to step in and assist when children woke up from nap. On March 5, 2024, CCC was cited and assessed a civil penalty due to a repeat violation of exceeding nap ratios where LPA directly observed only one staff member in a classroom with up to 24 children and numerous children awake.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: William M Chancellor Jr.
LICENSING EVALUATOR SIGNATURE:

DATE: 07/03/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/03/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 10-CC-20240524132440
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: GROWING TREE MONTESSORI PRESCHOOL
FACILITY NUMBER: 334845456
VISIT DATE: 07/03/2024
NARRATIVE
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From March till present, CCC has made considerable efforts to hire additional staff and adjust staff lunch schedules to ensure proper ratios are being maintained during nap, where at least two staff members are present in classrooms where children exceed 12.

Based on conflicting statements, LPA is unable to corroborate the allegation that Licensee is not meeting ratio requirements. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the allegation did or did not occur, therefore the allegation is unsubstantiated.

An exit interview was conducted and a copy of this report along with the appeal rights were provided to Director Julia Fletes. A notice of site visit was provided and must remain posted for 30 consecutive days.
SUPERVISORS NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: William M Chancellor Jr.
LICENSING EVALUATOR SIGNATURE:

DATE: 07/03/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/03/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2