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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 334845456
Report Date: 06/30/2025
Date Signed: 06/30/2025 03:18:49 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/05/2025 and conducted by Evaluator William M Chancellor Jr.
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20250505092044
FACILITY NAME:GROWING TREE MONTESSORI PRESCHOOLFACILITY NUMBER:
334845456
ADMINISTRATOR:QI DENGFACILITY TYPE:
850
ADDRESS:31935 VIA RIO TEMECULA ROADTELEPHONE:
(951) 900-8999
CITY:TEMECULASTATE: CAZIP CODE:
92592
CAPACITY:106CENSUS: 59DATE:
06/30/2025
UNANNOUNCEDTIME BEGAN:
02:00 PM
MET WITH:Julia Fletes, DirectorTIME COMPLETED:
02:59 PM
ALLEGATION(S):
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1. Staff did not prevent a daycare child from cutting another daycare child's hair while in care.
2. Staff did not provide adequate supervision to the daycare children.
INVESTIGATION FINDINGS:
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On the date and time listed above, Licensing Program Analyst (LPA) William Chancellor conducted a subsequent complaint investigation to deliver final findings. An initial visit was conducted on May 14, 2025, by LPA Courtnee Peebles at which time, LPA conducted a tour and reviewed records. A second visit was conducted on May 28, 2025, by LPA Chancellor to conduct interviews with four staff (S1-S4).

LPA met with facility representatives, Julia Fletes, toured facility, and took a census.
On May 5, 2025, Community Care Licensing (CCL) received a complaint alleging that, staff did not prevent a daycare child from cutting another daycare child's hair while in care. It was alleged that, C1 was bullied for over a month and C2 cut the hair of C1 intentionally. Three of three staff interviews revealed that, C1 hair was accidently cut during an art activity and not due to bullying. Due to C1 hair being long and laying on the table, C2 did not realize hair was being cut when cutting crafts.

Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: William M Chancellor Jr.
LICENSING EVALUATOR SIGNATURE:

DATE: 06/30/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/30/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 10-CC-20250505092044
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: GROWING TREE MONTESSORI PRESCHOOL
FACILITY NUMBER: 334845456
VISIT DATE: 06/30/2025
NARRATIVE
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It was also alleged that; Staff did not provide adequate supervision to the daycare children, resulting in child 1 being punched. Four of four staff interviews revealed that, C1 often antagonizes other children and provokes situations with peers. LPA also obtained incident reports, corroborating that C1’s behaviors are neither provoked or predictable. Record review confirmed that C1 was often the aggressor in situations, where peers are harmed physically, pushed, kicked or scratched.

Based on conflicting statements, LPA is unable to corroborate the allegations that, staff did not prevent a daycare child from cutting another daycare child's hair while in care or staff did not provide adequate supervision to the daycare children. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the allegations did or did not occur, therefore the allegations are unsubstantiated.
An exit interview was conducted and a copy of this report along with the appeal rights were provided to DIR Julia Fletes. A notice of site visit was handed to licensee and must remain posted for 30 days.
SUPERVISORS NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: William M Chancellor Jr.
LICENSING EVALUATOR SIGNATURE:

DATE: 06/30/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/30/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 4