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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 334845456
Report Date: 06/30/2025
Date Signed: 06/30/2025 03:18:07 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/28/2025 and conducted by Evaluator William M Chancellor Jr.
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20250528161714
FACILITY NAME:GROWING TREE MONTESSORI PRESCHOOLFACILITY NUMBER:
334845456
ADMINISTRATOR:QI DENGFACILITY TYPE:
850
ADDRESS:31935 VIA RIO TEMECULA ROADTELEPHONE:
(951) 900-8999
CITY:TEMECULASTATE: CAZIP CODE:
92592
CAPACITY:106CENSUS: DATE:
06/30/2025
UNANNOUNCEDTIME BEGAN:
03:00 PM
MET WITH:Julia Fletes, DirectorTIME COMPLETED:
03:30 PM
ALLEGATION(S):
1
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9
1. Staff handled child in an aggressive manner.
2. Staff yelled at child in care.
INVESTIGATION FINDINGS:
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On the date and time listed above, Licensing Program Analyst (LPA) William Chancellor conducted a subsequent complaint investigation to deliver final findings. An initial visit was conducted on June 2, 2025, where LPA was provided a tour of the facility, four staff interviews were conducted, and relevant records and census were obtained.

On May 28, 2025, Community Care Licensing (CCL) received a complaint alleging that, staff handled child in an aggressive manner by grabbing a child by the arm and pulling C1 to a different classroom. Surveillance denies this allegation by corroborating that C1 was picked up under the arms to escort them to a different classroom and was not pulled by the arm. Two of three staff interviews present during the incident, corroborated that prior to the observed incident, C1 was being provided numerous reminders and choices before needing to be escorted with staff assistance. Staff deny that picking up C1 was not done in an aggressive manner.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: William M Chancellor Jr.
LICENSING EVALUATOR SIGNATURE:

DATE: 06/30/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/30/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 10-CC-20250528161714
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: GROWING TREE MONTESSORI PRESCHOOL
FACILITY NUMBER: 334845456
VISIT DATE: 06/30/2025
NARRATIVE
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The second allegation was staff yelled at child in care. Written observations states, Staff 1 provided reminders and choices to C1 who was refusing to line up to go outside. Immediately before interaction of being picked up, C1 was observed “to be happy and not following directions but not upset, just simply refusing to go to room 7.” Two of three staff interviews revealed that S1 did not yell at C1, instead had a stern tone and was following through with redirecting C1 who was not following directions.

Based on conflicting statements, LPA is unable to corroborate the allegations that, Staff handled child in an aggressive manner and staff yelled at child in care. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the allegations did or did not occur, therefore the allegations are unsubstantiated.

An exit interview was conducted and a copy of this report along with the appeal rights were provided to DIR Julia Fletes. A notice of site visit was handed to licensee and must remain posted for 30 days.
SUPERVISORS NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: William M Chancellor Jr.
LICENSING EVALUATOR SIGNATURE:

DATE: 06/30/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/30/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2