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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 334845644
Report Date: 10/11/2024
Date Signed: 10/11/2024 11:10:41 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/10/2024 and conducted by Evaluator Patricia Berry
PUBLIC
COMPLAINT CONTROL NUMBER: 09-CC-20240610093005
FACILITY NAME:KINGSTON ACADEMYFACILITY NUMBER:
334845644
ADMINISTRATOR:KAREN BRAZZILLFACILITY TYPE:
850
ADDRESS:6048 ETIWANDA AVENUETELEPHONE:
(951) 681-4182
CITY:MIRA LOMASTATE: CAZIP CODE:
91752
CAPACITY:72CENSUS: 14DATE:
10/11/2024
UNANNOUNCEDTIME BEGAN:
09:10 AM
MET WITH:Karen Brazzill/director TIME COMPLETED:
11:34 AM
ALLEGATION(S):
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Staff do not provide adequate care and supervision to the daycare children
Toilets not operating due to no running water
Reporting Requirements
INVESTIGATION FINDINGS:
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On 10/11/24 at 9:10 am, Licensing Program Analyst (LPA) Patricia Berry, arrived at the facility to continue a complaint investigation and to deliver findings. Present were the Director Karen Brazzill. The LPA was granted entry to tour the facility inside. The following was observed and/or discussed. The LPA took a census of 14 children in care.

On 06/20/2024 Licensing Program Analysts (LPAs) Susan Brewer and Aman Lama, initiated the complaint, made observations, reviewed records and conducted interviews with pertinent parties and more time was needed to complete the investigation. On 08/15/2024 the LPAs continued the investigation, made observations, reviewed records, conducted interviews with pertinent parties. The LPAs were unable to complete the investigation and the director Karen Brazzill was informed that the findings at later date.

(Cont on 9099C)
Substantiated
Estimated Days of Completion: 0
SUPERVISORS NAME: Gilbert Sena
LICENSING EVALUATOR NAME: Patricia Berry
LICENSING EVALUATOR SIGNATURE:

DATE: 10/11/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/11/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 11
Control Number 09-CC-20240610093005
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
FACILITY NAME: KINGSTON ACADEMY
FACILITY NUMBER: 334845644
VISIT DATE: 10/11/2024
NARRATIVE
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This is an amended report C page. On today's date, LPA Berry, met with the Director Karen Brazzill to discuss 8 allegations regarding Supervision, Physical Plant, Personal Rights, Capacity and Ratio, Fixtures, Furniture, Equipment and Supplies and Reporting Requirements.

Supervision - Lack of Supervision: It was alleged that facility staff do not provide adequate care and supervision of preschool daycare children. The LPAs conducted interviews with pertinent parties and made observations of the preschool playground, and the preschool room identified with restrooms and exit doors leading to the playground. Information gathered revealed that facility staff conducting restroom calls for preschool children during scheduled outdoor play, are instructed to use the “Rainbow View”, which allows facility staff to both supervise preschool children playing on the playground and preschool children entering the classroom to use the restroom by positioning themselves in the doorway and turning their head side to side in a scanning motion. It was determined through the LPA inspection and observations that the restrooms located in the preschool room identified have toilets hidden behind a full floor to ceiling wall. Due to the location of the toilets in the restrooms and wall barriers creating blind spots the facility staff do not have direct site of preschool children using the restroom if staff remain positioned in the doorway and by using the “Rainbow View” method of supervision. Based on evidence gathered, interviews with pertinent parties and observations, the preponderance of evidence standard has been met, therefore the above allegation is found to be Substantiated, and is being cited on the attached LIC 9099D.



Physical Plant/Fixtures, Furniture, Equipment and Supplies - It was alleged that on 06/052024, the facility toilets were not operating due to no running water throughout the childcare center. During an interview conducted on 08/15/2024, the facility director Karen Brazzill, denied the allegation that the facility had it’s water shut off or that the toilets were either inoperable or broken.

(Cont on 9099C)
SUPERVISORS NAME: Gilbert Sena
LICENSING EVALUATOR NAME: Patricia Berry
LICENSING EVALUATOR SIGNATURE:

DATE: 10/11/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/11/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 11
Control Number 09-CC-20240610093005
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
FACILITY NAME: KINGSTON ACADEMY
FACILITY NUMBER: 334845644
VISIT DATE: 10/11/2024
NARRATIVE
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However, LPA interviews conducted with pertinent parties and records obtained revealed that the facility water service was interrupted and shut off by the water company for non-payment and non-compliance during facility operating hours 04/03/2024, 06/05/2024, 08/07/2024 and on 09/17/2024, at the location address 6048 ETIWANDA AVENUE, MIRA LOMA, CA 91752, and between the hours of 9:00 AM to noon for each shut-off event that took place. Information gathered through interviews with pertinent parties also revealed that daycare children present during operating hours on the above specified dates, continued to use the restroom but unable to flush the toilets, without running water. Another pertinent party interviewed described the facility toilets not working and the pipes in the sink not working at the facility, the drain was filled with milk and the pipes were screwed off. Another party interviewed pertinent to the allegation, stated the drinking water was not working and the water was not coming out. Based on evidence of records gathered and interviews with pertinent parties, it was determined that the facility toilets were inoperable without running water on 4 separate dates, between the hours of 9:00 AM to 2:00 PM, and until indoor and/or outdoor meters were turned on to resume running water. Based on interviews conducted and record review it was determined that during the events listed below, the children did not have access to running water for consumption or for the operation of the facility toilets, faucets and or other equipment which resulted in a personal rights violation to daycare children. Therefore, the preponderance of evidence standard has been met, the above allegation is found to be Substantiated, and is being cited on the attached LIC 9099D.


Reporting Requirements – It was alleged that on 06/05/2024 the facility director did not report the facility was without running water at the child care center. LPAs made observations and conducted interviews with pertinent parties which revealed that the facility water meters indoors and/or outdoors were shut off on 4 separate occasions, which cause other facility fixtures and/or equipment to be inoperable at the childcare center. During an interview conducted on 08/15/2024, the facility director Karen Brazzill, denied the allegation that the facility did not follow reporting requirements and denied the facility water was shut off and/or the toilets were not working.

(Cont on 9099C)
SUPERVISORS NAME: Gilbert Sena
LICENSING EVALUATOR NAME: Patricia Berry
LICENSING EVALUATOR SIGNATURE:

DATE: 10/11/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/11/2024
LIC9099 (FAS) - (06/04)
Page: 3 of 11
Control Number 09-CC-20240610093005
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
FACILITY NAME: KINGSTON ACADEMY
FACILITY NUMBER: 334845644
VISIT DATE: 10/11/2024
NARRATIVE
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Records gathered and interviews conducted with pertinent parties through further investigation revealed that center director Karen Brazill, had knowledge of the water meters being shut off at the Kingston Academy Childcare Center on 04/03/2024, 06/05/2024, 08/07/2024 and 09/17/2024, impacting all center program components and the events were not reported to the community care licensing childcare department. Furthermore, it is unknown if the authorized representatives of daycare children were notified of the interruption of running water or the ability for children to use restrooms, sinks or free access to drinking water.

Additional evidence gathered revealed that prior to each scheduled shut-off, facility representative/(s) were notified 45-60 days in advance, to provide the licensee and/or a facility representative sufficient time to prevent the interruptions of service for running water. Based on the evidence gathered. LPA’s own observations, interviews conducted and record review, it was determined that the facility director did not comply with reporting requirements and the preponderance of evidence standard has been met, the above allegation is found to be Substantiated, and is being cited on the attached LIC 9099D.

LPA Patricia Berry, informed Director Karen Brazzill, that this report dated 10/11/2024 documents a Type A citation which shall be posted for 30 consecutive days as there is an immediate risk to the health, safety, or personal rights of children in care.

Also, LPA Patricia Berry informed the Director Karen Brazzill, to provide a copy of this licensing report dated 10/11/2024 and that documents any Type A citation to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report LIC 9224, or other written statement, must be placed in the child's file for verification.


(Cont on 9099C)
SUPERVISORS NAME: Gilbert Sena
LICENSING EVALUATOR NAME: Patricia Berry
LICENSING EVALUATOR SIGNATURE:

DATE: 10/11/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/11/2024
LIC9099 (FAS) - (06/04)
Page: 4 of 11
Control Number 09-CC-20240610093005
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
FACILITY NAME: KINGSTON ACADEMY
FACILITY NUMBER: 334845644
VISIT DATE: 10/11/2024
NARRATIVE
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Exit interview conducted and report was reviewed with Director, Karen Brazzill. A citation’s issued, appeal rights and LIC 9224 Acknowledgement of Receipt provided to the director.

No civil penalties issued during today's investigation. A Notice of Site Visit was given and must remain posted for 30 days. LPA verified the director Karen Brazzill posted the Notice of Site Visit prior to exiting the facility. The director was reminded that failure to comply with posting requirements shall result in an immediate civil penalty of $100.
Citations:
SUPERVISORS NAME: Gilbert Sena
LICENSING EVALUATOR NAME: Patricia Berry
LICENSING EVALUATOR SIGNATURE:

DATE: 10/11/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/11/2024
LIC9099 (FAS) - (06/04)
Page: 5 of 11
Control Number 09-CC-20240610093005
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

FACILITY NAME: KINGSTON ACADEMY
FACILITY NUMBER: 334845644
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 10/11/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
10/14/2024
Section Cited
CCR
101229(a)(1)
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Responsibility for Providing Care and Supervision (a) The licensee shall provide care and supervision... (1)... Supervision shall include visual observation.

This regulation was not met as evidenced by:
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The licensee agrees to ensure facility staff provide care and supervision as necessary to meet the children's needs. (1) No child(ren) shall be left without the supervision of a teacher at any time, except as specified in Sections 101216.2(e)(1) and 101230(c)(1). Supervision shall include visual observation
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Based on evidence gathered through LPA interview and observations, the facility staff failed supervision by allowing children use restrooms alone without direct supervision/visual observation, which is an immediate risk to the health and safety of children in care.

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The licensee agrees to submit proof statement of understanding the regulation along with proof of participation for staff training to implement a plan for supervising daycare children and accommodating the needs of the children. Licensee agrees to send date 10/14/24 to CCL on date of training
Type A
10/14/2024
Section Cited
CCR
101223(a)(2)
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Personal Rights (a) The licensee shall ensure that each child is accorded the following personal rights: (2) To be accorded safe, healthful and comfortable accommodations, ...and equipment to meet his/her needs.
This regulation was not met as evidenced by:
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The licensee agrees to ensure daycare children are accorded safe, healthful and comfortable accommodations, furnishings and equipment to meet his/her needs, to include running water for consumption and the operation of equipment at the child care center in order to supervise and care
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Based on interview and review of records, the licensee failed to ensure the daycare children and staff were provided with running water for consumption, operation toilets, sinks and other equipment, which is an immediate risk to the health and safety of children in care.
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for children. The licensee also agrees to submit a written statement of understanding the regulation and a plan of action, which allows the facility to comply with the health and safety of children under their care and supervision in the event of an emergency. Licensee agrees to send statement to CCL 10/14/24.
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Gilbert Sena
LICENSING EVALUATOR NAME: Patricia Berry
LICENSING EVALUATOR SIGNATURE:

DATE: 10/11/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/11/2024
LIC9099 (FAS) - (06/04)
Page: 6 of 11
Control Number 09-CC-20240610093005
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

FACILITY NAME: KINGSTON ACADEMY
FACILITY NUMBER: 334845644
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 10/11/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
10/14/2024
Section Cited
CCR
101212(e)(4)
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Reporting Requirements (e) The items ..reported to the Department within 10 working days ..: (4) Any changes in the plan of operation that affect services to children.
This regulation was not met as evidenced by:

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The licensee agrees to report any changes in the plan of operation that affect services to children as required and submit written statement of understanding the regulation, to the department by fax, mail or e-mail. Licensee agrees send a statement of acknowledgement to CCL by 10/14/24.
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Based on interview and records obtained, the licensee failed to report the facility water meters were shut off on 04/03/2024, 06/05/2024, 08/07/2024 and 09/17/2024, during operating hours which is a potential health and risk to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Gilbert Sena
LICENSING EVALUATOR NAME: Patricia Berry
LICENSING EVALUATOR SIGNATURE:

DATE: 10/11/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/11/2024
LIC9099 (FAS) - (06/04)
Page: 7 of 11
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/10/2024 and conducted by Evaluator Patricia Berry
PUBLIC
COMPLAINT CONTROL NUMBER: 09-CC-20240610093005

FACILITY NAME:KINGSTON ACADEMYFACILITY NUMBER:
334845644
ADMINISTRATOR:KAREN BRAZZILLFACILITY TYPE:
850
ADDRESS:6048 ETIWANDA AVENUETELEPHONE:
(951) 681-4182
CITY:MIRA LOMASTATE: CAZIP CODE:
91752
CAPACITY:72CENSUS: 14DATE:
10/11/2024
UNANNOUNCEDTIME BEGAN:
09:10 AM
MET WITH:Karen Brazzill/director TIME COMPLETED:
11:34 AM
ALLEGATION(S):
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Staff are forcing the daycare children to nap
INVESTIGATION FINDINGS:
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Personal Rights – It was alleged that staff are forcing the daycare children to nap due to staff not allowing children to get up from their mat during nap time. The LPAs gathered conflicting information through interviews with pertinent parties on 06/20/2024 and 08/15/2024 and LPA observations during naptime. Information gathered through interviews with pertinent parties revealed the facility staff do not allow children to use the restroom during naptime if there is only one staff in the room supervising and that daycare children are not allowed out of their beds or mats. On 06/20/2024 LPAs made observations of preschool children and staff during a nap time, while other children observed awake sat quietly on their mat. Although the allegation may have happened or is valid there is conflicting information based on LPA observation and interviews with pertinent parties, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is Unsubstantiated.

Exiti interivew condcuted with director, report, appeal rights and notice of site visit issued
Notice of Site Visti must be posted for 30 days.
Unsubstantiated
Estimated Days of Completion: 0
SUPERVISORS NAME: Gilbert Sena
LICENSING EVALUATOR NAME: Patricia Berry
LICENSING EVALUATOR SIGNATURE:

DATE: 10/11/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/11/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 8 of 11