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25 | An Informal Conference was held at the Riverside Child Care Regional Office on November 08, 2024, at 1:00 PM. Present during the informal conference were Kingston Academy Representatives: Licensee Han Bo Liang, Director Karen Brazzill, Teacher Deborah McFarland, Teacher Kelly Peterson, Teacher Yingying Wen, Lead Teacher Denese Keeler, CDSS Regional Manager (RM) Rey Pennywell, Licensing Program Manager (LPM) Ana Noble, Licensing Program Analyst (LPA) Raymond Moorehead, and Office Assistant (OA) Christopher Escalera.
The meeting was held to discuss the importance of communication between Kingston Academy representatives and the department. Facility's compliance history was reviewed including review of repeated non-compliance concerns throughout Kingston Academy licensed facilities pertaining to the following Title 22 Division 12 regulations:
1) Personal Rights
2) Children and Staff Records
3) Responsibility for Providing Care and Supervision
4) Reporting Requirements
5) Inspection Authority
During this meeting, it was disclosed that the following measures have been taken Kingston Academy Management:
1. Facility has updated the Parent Handbook
2. Conducts parent orientations/tours for new parents/children
3. Staff trainings are conducted on a daily basis via text communication
4. Monthly staff meetings are conducted after child care hours
5. Implementing great customer service practices |