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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 334845732
Report Date: 03/22/2021
Date Signed: 03/22/2021 10:52:30 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/07/2021 and conducted by Evaluator Samuel Lopez
PUBLIC
COMPLAINT CONTROL NUMBER: 09-CC-20210107135940
FACILITY NAME:LEDESMA-PEREZ FAMILY CHILD CAREFACILITY NUMBER:
334845732
ADMINISTRATOR:FACILITY TYPE:
810
ADDRESS:TELEPHONE:
CITY:STATE: ZIP CODE:
CAPACITY:8CENSUS: 4DATE:
03/22/2021
UNANNOUNCEDTIME BEGAN:
10:00 AM
MET WITH:Yasmin Ledesma-PerezTIME COMPLETED:
11:00 AM
ALLEGATION(S):
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Other: Licensee is not following a court order
INVESTIGATION FINDINGS:
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***Please note: Due to COVID-19, a tele-inspection is being conducted in lieu of an in-person/physical inspection***

On 3/22/2021 Licensing Program Analyst (LPA) Samuel Lopez contacted Licensee Yasmin Ledesma-Perez, via Whats App, to conclude the investigation concerning the above allegation. LPA Lopez requested to take a virtual tour of the facility in order to obtain a census. Previously, on 1/13/2021, LPA Lopez informed Yasmin about the allegation and purpose of the tele-visit/inspection. On that day, LPA Lopez also requested facility files and conducted phone interviews.

The following was alleged: The licensee refused to release a child to the parent even though a court order was on file at the facility

Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Aaron Ross
LICENSING EVALUATOR NAME: Samuel Lopez
LICENSING EVALUATOR SIGNATURE:

DATE: 03/22/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/22/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 5
Control Number 09-CC-20210107135940
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
FACILITY NAME: LEDESMA-PEREZ FAMILY CHILD CARE
FACILITY NUMBER: 334845732
VISIT DATE: 03/22/2021
NARRATIVE
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The Licensing Program Analyst (LPA) Samuel Lopez investigated the above allegation and the following was gathered: In the course of the investigation it was learned that a parent arrived at the facility, to pick up their child, accompanied by local law enforcement. However, the licensee refused to release the child. Per licensee’s own admission, a court order outlining custody details between both parents, had been obtained, prior to the child’s enrollment. The licensee was aware of the days and times that each parent had custody or visitation rights to. On the date and time in question, the parent that arrived to pick up their child, had legal right to do so. No current or new legal documents had been provided stating that custody had been revoked for any of the parents. The licensee knowing this information still waited between 20 to 30 minutes before re-reviewing the court order and releasing the child.

Based on licensee’s own admission, interviews conducted, and a review of additional pertinent information obtained, the preponderance of evidence standard has been met, therefore the above allegation regarding the licensee not following a court order, is found to be Substantiated.

See LIC 9099-D for cited deficiency

An exit interview was held, and a copy of this report was sent, via email, to Yasmin Ledesma-Perez.

***This report was sent via email on 3/22/2021. Yasmin has agreed to reply or to acknowledge that she has received it, via read receipt. This will serve as Yasmin’s signature***
SUPERVISORS NAME: Aaron Ross
LICENSING EVALUATOR NAME: Samuel Lopez
LICENSING EVALUATOR SIGNATURE:

DATE: 03/22/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/22/2021
LIC9099 (FAS) - (06/04)
Page: 2 of 5
Control Number 09-CC-20210107135940
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

FACILITY NAME: LEDESMA-PEREZ FAMILY CHILD CARE
FACILITY NUMBER: 334845732
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 03/22/2021
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
03/26/2021
Section Cited
CCR
102419(a)(6)
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Admission Procedures and Parental and Authorized Representative's Rights: To request in writing that a parent not be allowed to visit a child or take a child from the family child care home, provided the custodial parent has shown a certified copy of a court order pursuant to Health and Safety Code Section 1596.857.
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Licensee agrees to submit a written statement regarding how she will assure compliance with the cited regulation section. Written statement to be submitted to the Riverside Child Care Regional Office by 3/26/2021.
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This requirement was not being met as evidenced by the licensee’s refusal to allow a parent to take their child, without any prior written legal documentation stating that the parent had no legal right to do so. This poses a potential Health, Safety or Personal Rights risk to the children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Aaron Ross
LICENSING EVALUATOR NAME: Samuel Lopez
LICENSING EVALUATOR SIGNATURE:

DATE: 03/22/2021
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/22/2021
LIC9099 (FAS) - (06/04)
Page: 5 of 5