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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 334845818
Report Date: 08/29/2025
Date Signed: 08/29/2025 11:38:17 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/25/2025 and conducted by Evaluator Tiffanie Diep
PUBLIC
COMPLAINT CONTROL NUMBER: 09-CC-20250625100837
FACILITY NAME:LITTLE STEPS MONTESSORI PRESCHOOL SCHOOL-AGEFACILITY NUMBER:
334845818
ADMINISTRATOR:JENNIFER FERNANDOFACILITY TYPE:
840
ADDRESS:6316 WINEVILLE AVENUETELEPHONE:
(951) 737-7845
CITY:JURUPA VALLEYSTATE: CAZIP CODE:
91752
CAPACITY:12CENSUS: 0DATE:
08/29/2025
UNANNOUNCEDTIME BEGAN:
09:30 AM
MET WITH:Jennifer FernandoTIME COMPLETED:
11:45 AM
ALLEGATION(S):
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Personal Rights - Staff did not safeguard daycare child’s belongings
INVESTIGATION FINDINGS:
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On 08/29/2025 at 9:30 AM, Licensing Program Analyst (LPA) Tiffanie Diep met with Director Jennifer Fernando for the purpose of an unannounced complaint visit to deliver the finding regarding the above allegation. LPA did not observe any day care children at the facility.

It was alleged that staff did not safeguard a daycare child’s belongings. Throughout the course of the investigation, LPA obtained relevant documents and conducted interviews with the reporting party, staff, and day care children.

Continues on LIC 9099-C
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Ana Noble
LICENSING EVALUATOR NAME: Tiffanie Diep
LICENSING EVALUATOR SIGNATURE:

DATE: 08/29/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/29/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 09-CC-20250625100837
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
FACILITY NAME: LITTLE STEPS MONTESSORI PRESCHOOL SCHOOL-AGE
FACILITY NUMBER: 334845818
VISIT DATE: 08/29/2025
NARRATIVE
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Continued from LIC 9099 (Page 2)

Interviews conducted disclosed children store their personal belongings in open cubbies located in the classroom. It was disclosed small items, such as writing utensils, clothing items, and water bottles have gone missing or have been forgotten at the facility. Information obtained indicated staff are notified when a child is missing their personal belonging and the item is kept at the facility to be returned when found. Records reviewed revealed a child’s missing item was reported to staff on or about 05/21/2025. Information obtained did not reveal any reports made by staff indicating children missing their personal belongings. Due to conflicting information, it is determined there was not sufficient information evident to support the allegation that staff did not safeguard a daycare child’s belongings.

Based on information obtained during interviews and records reviewed, it is determined that the allegation could not be substantiated or dismissed. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur; therefore, the allegation is UNSUBSTANTIATED.

An exit interview was conducted and report was reviewed with the director, Jennifer Fernando. A notice of site visit was given and must remain posted on, or immediately adjacent to, the interior side of the main door for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
SUPERVISORS NAME: Ana Noble
LICENSING EVALUATOR NAME: Tiffanie Diep
LICENSING EVALUATOR SIGNATURE:

DATE: 08/29/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/29/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2