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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 334846041
Report Date: 03/13/2026
Date Signed: 03/13/2026 11:19:03 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/06/2026 and conducted by Evaluator Jesse Gardner
COMPLAINT CONTROL NUMBER: 10-CC-20260306164036
FACILITY NAME:BERMUDA DUNES LEARNING CENTER IN PALM DESERTFACILITY NUMBER:
334846041
ADMINISTRATOR:ALLISON MINEWEASERFACILITY TYPE:
850
ADDRESS:47549 CA HWY 74TELEPHONE:
(760) 702-2444
CITY:PALM DESERTSTATE: CAZIP CODE:
92260
CAPACITY:60CENSUS: 54DATE:
03/13/2026
UNANNOUNCEDTIME BEGAN:
08:40 AM
MET WITH:Allison Mineweaser, DirectorTIME COMPLETED:
11:28 AM
ALLEGATION(S):
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Child sustained an injury due to staff neglect or physical abuse
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Jesse Gardner conducted an unannounced complaint visit to the facility. LPA met with Director Allison Mineweaser and informed them of the purpose of this visit. During this investigation, LPA conducted interviews with the Director, Staff, Child One (C1), reviewed footage of the incident, and reviewed and obtained copies of facility documentation.

It was alleged that child sustained an injury due to staff neglect or physical abuse. Specifically during a fall on the playground. Director interview indicated the incident occurred on March 5, 2026 at approximately 11:00AM while C1 was on the playground and provided documents confirming ratio was being met at time of incident.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Deborah Mullen
LICENSING EVALUATOR NAME: Jesse Gardner
LICENSING EVALUATOR SIGNATURE:

DATE: 03/13/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/13/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 10-CC-20260306164036
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: BERMUDA DUNES LEARNING CENTER IN PALM DESERT
FACILITY NUMBER: 334846041
VISIT DATE: 03/13/2026
NARRATIVE
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 Interview with C1 indicated the fall was an accident, and hurt their neck when they fell, and no one else hurt them at any time. LPA reviewed footage of the incident, and found 3 staff (1 teacher, and 2 aides) were with C1, and 15 other children at time of incident. The 3 staff were observed around the play structure and immediately responded to C1 concluding the fall. Staff interview relayed that C1 was provided an ice pack, and parents were notified.

Based on the information obtained from interviews, LPA observation, and record review, the allegation was found to be Unsubstantiated. A finding of Unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur.

An exit interview was conducted, and a copy of this report was provided along with a copy of the Appeal Rights was provided. A Notice of Site visit was given, and the Licensee understands that it must remain posted for 30 days.
SUPERVISORS NAME: Deborah Mullen
LICENSING EVALUATOR NAME: Jesse Gardner
LICENSING EVALUATOR SIGNATURE:

DATE: 03/13/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/13/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2