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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 334846096
Report Date: 04/21/2022
Date Signed: 04/21/2022 12:38:34 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/13/2022 and conducted by Evaluator Samuel Lopez
PUBLIC
COMPLAINT CONTROL NUMBER: 09-CC-20220413155522
FACILITY NAME:GREEN RIVER MONTESSORIFACILITY NUMBER:
334846096
ADMINISTRATOR:SACHDEV, SAPNAFACILITY TYPE:
840
ADDRESS:2791 GREEN RIVER, SUITE 112TELEPHONE:
(951) 735-5490
CITY:CORONASTATE: CAZIP CODE:
92882
CAPACITY:11CENSUS: 0DATE:
04/21/2022
UNANNOUNCEDTIME BEGAN:
08:55 AM
MET WITH:Director Sapna SachdevTIME COMPLETED:
12:50 PM
ALLEGATION(S):
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Admission Agreement: Facility is not complying with the court order
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Samuel Lopez arrived at the facility to conduct an inspection regarding a complaint received concerning the above allegation. LPA was given access to the facility by the Director Sapna . LPA toured the facility and took a census. Due to this being an after school program, there were no children in care at the time of arrival. LPA met with Sapna to further discuss the complaint/allegation. LPA conducted interviews and reviewed staff/children files.

The following was alleged: A court order was provided to the facility regarding a parent not being allowed to be within a certain distance of their child. The facility failed to follow the conditions of such order.

The Licensing Program Analyst (LPA) Samuel Lopez investigated the above allegation and gathered the following information: LPA Lopez learned a court order had been provided to the facility on 4/11/2022. The terms of the court order was discussed with staff by the Director, which included the parent not being able to be within 100 yards of their child.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Aaron Ross
LICENSING EVALUATOR NAME: Samuel Lopez
LICENSING EVALUATOR SIGNATURE:

DATE: 04/21/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/21/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 09-CC-20220413155522
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
FACILITY NAME: GREEN RIVER MONTESSORI
FACILITY NUMBER: 334846096
VISIT DATE: 04/21/2022
NARRATIVE
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On 4/12/2022 the child's parent arrived and parked on a nearby parking lot, of the facility, next to the outdoor playground. The child was outdoors playing at the time their parent arrived. Although the parent did not enter the premises, they did make physical contact with their child, through a gap on the fence. The interaction between parent and child lasted approximately 3 minutes, without the physical intervention of staff. The parent then left the area soon after. The contact was observed by staff and was then reported to the Director. The child and the remainder of the children remained outdoors playing for an additional 10 minutes before going back inside the facility. In reviewing the facility's Parent Handbook, the goal of the facility reads, "We believe in providing children with an accepting safe environment...", which the handling of this incident did not follow.

Based on interviews, that were conducted, and a review of additional pertinent information obtained, the preponderance of evidence standard has been met, therefore the above allegation is found to be Substantiated.

See LIC 9099-D for cited deficiency

A notice of site visit was given and must remain posted on, or immediately adjacent to, the interior side of the main door for 30 days.

Failure to comply with posting requirements shall result in an immediate civil penalty of $100.



An exit interview was conducted, and the report was reviewed with the Director Sapna Sachdev.
SUPERVISORS NAME: Aaron Ross
LICENSING EVALUATOR NAME: Samuel Lopez
LICENSING EVALUATOR SIGNATURE:

DATE: 04/21/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/21/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 09-CC-20220413155522
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

FACILITY NAME: GREEN RIVER MONTESSORI
FACILITY NUMBER: 334846096
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 04/21/2022
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
04/28/2022
Section Cited
CCR
101218.1(b)(6)
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Admission Procedures and Parental and Authorized Representative's Rights: To request in writing that a parent not be allowed to visit a child or take a child from the child care center provided the custodial parent has shown a certified copy of a court order pursuant to
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Director has agreed to conduct in-service training regarding the incident and adopt new policy and procedures to assure compliance with the regulation cited and safety of the children. An agenda and sign in sheet is to be submitted to the Riverside Child Care Regional Office as proof.
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Health and Safety Code Section 1596.857.
This requirement was not being met as evidenced by the facility staff not following a court order that was given and discussed, prior to the incident. This poses a potential risk to the health and safety of the children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Aaron Ross
LICENSING EVALUATOR NAME: Samuel Lopez
LICENSING EVALUATOR SIGNATURE:

DATE: 04/21/2022
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/21/2022
LIC9099 (FAS) - (06/04)
Page: 3 of 3