334846445-4-30-2025-09-CC-AROS-DH6JNY-20250530071239

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 334846445
Report Date: 04/30/2025
Date Signed: 04/30/2025 10:11:53 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/28/2025 and conducted by Evaluator Samuel Lopez

PUBLIC

COMPLAINT CONTROL NUMBER: 09-CC-20250328095639

FACILITY NAME:	SOUTHWEST CHRISTIAN ACADEMY		FACILITY NUMBER:	334846445
ADMINISTRATOR:	DEBORAH ANGULO		FACILITY TYPE:	850
ADDRESS:	44-175 WASHINGTON ST.		TELEPHONE:	(760) 200-2020
CITY:	INDIAN WELLS	STATE: CA	ZIP CODE:	92210
CAPACITY:	82	CENSUS: 52	DATE:	04/30/2025
		UNANNOUNCED	TIME BEGAN:	09:15 AM
MET WITH:	Director Deborah Angulo		TIME COMPLETED:	10:25 AM

ALLEGATION(S):

1
2
3
4
5
6
7
8
9

Personal Rights – Staff do not provide adequate supervision resulting in inappropriate behavior between children

INVESTIGATION FINDINGS:

1
2
3
4
5
6
7
8
9
10
11
12
13

Licensing Program Analysts (LPAs) Samuel Lopez and Eric Ramos arrived at the facility to conduct an inspection regarding a complaint received concerning the above allegation(s). LPAs were given access to the facility by the Director Deborah Angulo. LPAs toured the facility and took a census. LPAs met with Deborah to further discuss the complaint/allegations. Previously, on 4/2/2025, an inspection was conducted regarding the complaint, on that visit, interviews were conducted, and facility files were reviewed.

The following was alleged: Staff are unable to adequately supervise children resulting in a child being slapped and punched in the stomach, numerous times, by the same child

The Licensing Program Analyst (LPA) Samuel Lopez investigated the above allegations and gathered the following information: Documents regarding incidents/concerns reported from October 2024 until and most currently March 2025, all related to children aggressive behavior towards other children, were reviewed.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Aaron Ross
LICENSING EVALUATOR NAME: Samuel Lopez
LICENSING EVALUATOR SIGNATURE:	DATE: 04/30/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/30/2025

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 1 of 4

Control Number 09-CC-20250328095639

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

FACILITY NAME: SOUTHWEST CHRISTIAN ACADEMY	FACILITY NUMBER: 334846445
	VISIT DATE: 04/30/2025

NARRATIVE

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32

Incidents/concerns included a child taking a toy or other items from children, including one child hitting them back for doing so. Another child running around hitting, pinching, and scratching other children. Other incidents resulting in scratches on child(ren) faces and another child with a bite or scratch on their back. Concerns detailed in the documents reviewed, included a parent/legal guardian informing the facility that their child claimed another child hit them while outside however, there was no written details or confirmation/response by staff regarding this incident. Another written concern made by a different parent/legal guardian, was regarding a scratch or bite that was observed on their child’s back, which the child claimed was made by another child in care. This concern also did not include a response by staff as to whether they were aware of its occurrence. These incidents/concerns reported did not involve just one child but instead, several, however some as repeat offenders.

As a result, and in addressing incidents/concerns regarding behaviors, the facility staff/teacher have paused the regular curriculum, and tried incorporating socio-emotional strategies/skills to assist the children with their aggressive behavior. Also, continued use and practice of shadowing children, as needed.

Based on the information obtained, and although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation is unsubstantiated.

A notice of site visit was given and must remain posted on, or immediately adjacent to, the interior side of the main door for 30 days.

Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

Exit interview conducted and report was reviewed with the Director Deborah Angulo.

SUPERVISORS NAME: Aaron Ross
LICENSING EVALUATOR NAME: Samuel Lopez
LICENSING EVALUATOR SIGNATURE:	DATE: 04/30/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/30/2025

LIC9099 (FAS) - (06/04)

Page: 4 of 4