334846445-9-9-2025-09-CC-AROS-DLZP8F-20250930110529

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 334846445
Report Date: 09/09/2025
Date Signed: 09/09/2025 09:46:28 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/05/2025 and conducted by Evaluator Samuel Lopez

PUBLIC

COMPLAINT CONTROL NUMBER: 09-CC-20250805101453

FACILITY NAME:	SOUTHWEST CHRISTIAN ACADEMY		FACILITY NUMBER:	334846445
ADMINISTRATOR:	DEBORAH ANGULO		FACILITY TYPE:	850
ADDRESS:	44-175 WASHINGTON ST.		TELEPHONE:	(760) 200-2020
CITY:	INDIAN WELLS	STATE: CA	ZIP CODE:	92210
CAPACITY:	82	CENSUS: 52	DATE:	09/09/2025
		UNANNOUNCED	TIME BEGAN:	08:30 AM
MET WITH:	Supervisor Frances Gonzalez		TIME COMPLETED:	10:00 AM

ALLEGATION(S):

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Lack of Supervision – Child being physically assaulted due to lack of supervision
Personal Rights – Staff yelled at daycare child

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Samuel Lopez arrived at the facility to conduct an inspection regarding a complaint received concerning the above allegation(s). LPA was given access to the facility by Supervisor Frances Gonzalez and toured the facility. LPA met with Frances Gonzalez to further discuss the complaint/allegations. Previously, on 8/12/2025, an inspection was conducted regarding the complaint, on that visit, interviews were conducted, and facility files were reviewed.

The following was alleged: Upon arriving at the classroom and standing at the door, a parent/legal guardian visibly saw their child being hit in the face, and no staff/teacher in sight. Once inside the classroom, the staff/teacher was observed yelling at the child (the alleged aggressor), that had hit the other child in the face.

The Licensing Program Analyst (LPA) Samuel Lopez investigated the above allegations and gathered the following information: In reviewing all information provided and touring the classroom where the alleged may have occurred, it was observed that the classroom was equipped with a video camera, as are classrooms at the facility.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Aaron Ross
LICENSING EVALUATOR NAME: Samuel Lopez
LICENSING EVALUATOR SIGNATURE:	DATE: 09/09/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/09/2025

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 09-CC-20250805101453

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

FACILITY NAME: SOUTHWEST CHRISTIAN ACADEMY	FACILITY NUMBER: 334846445
	VISIT DATE: 09/09/2025

NARRATIVE

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Based on specific date(s) and time(s) that were obtained during the investigation, LPA Lopez requested to and was allowed to review footage recorded from the classroom. In the recorded footage LPA Lopez observed a staff/teacher walk inside the classroom restroom to assist the children. The staff/teacher could not be seen on the video camera as they entered the restroom but the door to the restroom remained completely open. Moments later, while the staff/teacher was inside the restroom, a person (later identified as a parent) appeared in the video and looking inside the classroom, from the hallway, through a window on one of the classroom doors. The person could be seen knocking on the window before moving over to another door and knocking on the window of that door. Less than a minute later, the staff/teacher emerges from the restroom with the children and opens the classroom door. The person can be seen pointing at a corner of the classroom, that was not visible by the video camera, and talking to the staff/teacher, at the same time. Seconds later, the teacher and person walked over to the corner, which were then no longer visible on the video camera. The person is then seen walking away with a child in their arms, heading to the door, grabs what appears to be a water bottle, before exiting the classroom. Seconds later, the person returns to retrieve a blanket/sheet, before leaving once again.

Based on the video camera location, which faces the classroom doors, the blind spot(s) that exists underneath its mounted location, and the footage reviewed, a determination could not be made as to what occurred between children and staff and child, as alleged.

Additionally, in the course of the investigation, interviews with all pertinent parties, including the subject child(ren), were not able to be conducted.

Based on the information obtained, and although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation is unsubstantiated.

A notice of site visit was given and must remain posted on, or immediately adjacent to, the interior side of the main door for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
Exit interview conducted and report was reviewed with Supervisor Frances Gonzalez.

SUPERVISORS NAME: Aaron Ross
LICENSING EVALUATOR NAME: Samuel Lopez
LICENSING EVALUATOR SIGNATURE:	DATE: 09/09/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/09/2025

LIC9099 (FAS) - (06/04)

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