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13 | Licensing Program Analyst (LPA) Javier Prieto arrived to the facility to conduct a complaint investigation regarding the above allegations. LPA met with Executive Director Marc Pacia and explained the elements of the complaint. Allegation #1, LPA interviewed residents R1, R2, R3, R4, R5, R6 and R7, all who stated that staff does not remove personal belongs nor other items from their rooms without their consent. LPA interviewed staff #1 (S1) and S2 and stated that items are not removed from resident's room without their permission. Staff state that resident #8 (R8) did have some prohibited appliances in the room, but those items were not removed and LPA observed those items in the resident room. Allegation #2, LPA interviewed R1, R2, R3, R4, R5, R6 and R7, all who stated there are sufficient staff to meet their needs. LPA obtained facility roster to show there is sufficient staff to meet clients needs.
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