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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 335530032
Report Date: 07/23/2025
Date Signed: 07/23/2025 02:54:13 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BERNARDINO, 1650 SPRUCE ST STE 200 MS29-27
RIVERSIDE, CA 92507
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/12/2024 and conducted by Evaluator Magda Malcore
PUBLIC
COMPLAINT CONTROL NUMBER: 56-AS-20240112151013
FACILITY NAME:SAVANT OF JURUPA VALLEYFACILITY NUMBER:
335530032
ADMINISTRATOR:PATRICK L. MCADOO-MORTONFACILITY TYPE:
740
ADDRESS:5881 EL PALOMINO DRIVETELEPHONE:
(951) 683-3333
CITY:RIVERSIDESTATE: CAZIP CODE:
92509
CAPACITY:197CENSUS: 144DATE:
07/23/2025
UNANNOUNCEDTIME BEGAN:
09:25 AM
MET WITH:Marc PaciaTIME COMPLETED:
02:00 PM
ALLEGATION(S):
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9
Facility staff left resident in soiled diapers
Facility staff did not ensure that resident was fed
Facility staff stole from resident
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Magda Malcore conducted an announced complaint visit to the facility. LPA met with Executive Director, Marc Pacia.

Regarding the allegation, facility staff left resident in soiled diapers, interviews with four (4) staff reveal that residents are not left in soiled diapers and staff check on residents 3-4 times per shift or more depending on their care needs. Five (5) resident interviews reveal that staff have not left them in soiled diapers.

Regarding the allegation, facility staff did not ensure that resident was fed, four (4) staff interviews reveal residents are provided meal service in the dining area or a tray is taken to their room. Staff check on residents 3-4 times per shift or more to ensure their care needs are being met. Four (4) out of five (5) resident interviews reveal that staff ensure that they are provided at three (3) meals a day.

Regarding the allegation, facility staff stole from resident, four (4) staff interviews reveal they have not stolen from any residents. Four (4) out of five (5) residents interviews reveal that staff have not stolen from them. One (1) resident did not confirm or deny the allegation.

Based on observations and interviews with staff and residents, the allegation is Unsubstantiated. A finding of Unsubstantiated means that although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Karen Clemons
LICENSING EVALUATOR NAME: Magda Malcore
LICENSING EVALUATOR SIGNATURE:

DATE: 07/23/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/23/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 56-AS-20240112151013
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BERNARDINO, 1650 SPRUCE ST STE 200 MS29-27
RIVERSIDE, CA 92507
FACILITY NAME: SAVANT OF JURUPA VALLEY
FACILITY NUMBER: 335530032
VISIT DATE: 07/23/2025
NARRATIVE
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An exit interview was conducted where this report was discussed and provided with appeal rights to Executive Director, Pacia at the conclusion of the visit.
SUPERVISORS NAME: Karen Clemons
LICENSING EVALUATOR NAME: Magda Malcore
LICENSING EVALUATOR SIGNATURE:

DATE: 07/23/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/23/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2