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Department of
SOCIAL SERVICES

Community Care Licensing


FACILITY EVALUATION REPORT

Facility Number: 336300006
Report Date: 05/04/2023
Date Signed: 05/04/2023 11:54:29 AM

Document Has Been Signed on 05/04/2023 11:54 AM - It Cannot Be Edited

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SOUTH EAST, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME:TORRES FAMILY CHILD CAREFACILITY NUMBER:
336300006
ADMINISTRATOR:TORRES,MARIAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(760) 771-7198
CITY:NORTH SHORESTATE: CAZIP CODE:
92254
CAPACITY: 14TOTAL ENROLLED CHILDREN: 15CENSUS: 10DATE:
05/04/2023
TYPE OF VISIT:Case Management - DeficienciesUNANNOUNCEDTIME BEGAN:
11:13 AM
MET WITH:Maria TorresTIME COMPLETED:
12:04 PM
NARRATIVE
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On 5/4/23, Licensing Program Analyst (LPA), Jeanette Sanchez, conducted a Case Management visit to address a issue separate from the complaint investigation (Complaint Control # 10-CC-20230224153746) conducted. LPA Sanchez met with Licensee Maria Torres. During the course of the complaint Investigation, it was disclosed that staff use verbal threats as a means of discipline.

On 3/1/23, LPA interviewed staff who self disclosed that they tell the children they will get "pow pow" (Spanish term for hitting) if they do not correct behavior. Per staff, they also disclosed this information to parents when asked if they hit the children. Staff also instruct children who have hit other children to hit themselves to demonstrate how it hurts. LPA consulted staff about how verbal threats can be a violation of personal rights.

See LIC809D for cited deficiencies of the California Code of Regulations, Title 22, Division 12, Chapter 1.

An exit interview was conducted, and this report was reviewed with Licensee Maria Torres. A notice of site visit was given and must remain posted for 30 days.
SUPERVISORS NAME: Deborah Mullen
LICENSING EVALUATOR NAME: Jeanette Sanchez
LICENSING EVALUATOR SIGNATURE: DATE: 05/04/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE: DATE: 05/04/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC809 (FAS) - (06/04)
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Document Has Been Signed on 05/04/2023 11:54 AM - It Cannot Be Edited


Created By: Jeanette Sanchez On 05/04/2023 at 11:25 AM
Link to Parent Document Below:
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

FACILITY NAME: TORRES FAMILY CHILD CARE

FACILITY NUMBER: 336300006

DEFICIENCY INFORMATION FOR THIS PAGE:

VISIT DATE: 05/04/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
05/12/2023
Section Cited
CCR
102423(a)(4)

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(a) Each child...shall have certain rights that shall not be waived or abridged by the licensee regardless of consent or authorization from the child's authorized representative...To be free from...intimidation... threat...
This requirement was not met as evidenced by:
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Licensee will submit a signed statement regarding understanding of personal rights and alternatives to verbal threats as a means of correction.
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Staff self disclosed that they use verbal threats to discipline children. This poses a potential risk to the health, safety or personal rights to persons in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME:Deborah Mullen
LICENSING EVALUATOR NAME:Jeanette Sanchez
LICENSING EVALUATOR SIGNATURE:
DATE: 05/04/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:
DATE: 05/04/2023


LIC809 (FAS) - (06/04)
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