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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 336300087
Report Date: 08/16/2024
Date Signed: 08/16/2024 01:50:54 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/14/2024 and conducted by Evaluator Gabriela Hernandez
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20240514111230
FACILITY NAME:ABC CHILD CARE CENTERFACILITY NUMBER:
336300087
ADMINISTRATOR:TONYA WRIGHTFACILITY TYPE:
850
ADDRESS:29705 SOLANA WAYTELEPHONE:
(951) 491-0940
CITY:TEMECULASTATE: CAZIP CODE:
92591
CAPACITY:190CENSUS: 174DATE:
08/16/2024
UNANNOUNCEDTIME BEGAN:
01:05 PM
MET WITH:Shannon MouserTIME COMPLETED:
02:05 PM
ALLEGATION(S):
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Day care child inappropriately touched by another child in care.
INVESTIGATION FINDINGS:
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On 08/16/2024 at 1:05 pm, Licensing Program Analyst (LPA) Gabriela Hernandez, conducted an unannounced inspection at the ABC Childcare Center and met with Assistant Director Shannon Mouser. The purpose of the inspection was to deliver findings on the above stated allegation. The investigation included an inspection of the facility and review of documents on 06/10/2024. In addition, LPA interviewed 3 staff members, Assistant Director, 1 parent and 1 child.

On 05/14/2024, this agency received a complaint alleging that a day care child was inappropriately touched by another child in care. On 05/13/24, the facility self-reported and submitted an unusual incident report to Licensing. Regarding the allegation that a day care child was inappropriately touched by another child, staff interviews denied witnessing that any occurrence of children inappropriately touching each other occurred on the playground or anywhere at the CCC. Additionally, staff interviews also revealed there have been no issues with ratios being met. Other interviews revealed C1 had an increased number of visits to the Doctors due to infections that could have been from the inappropriate touching. ***See 9099C for continuance***
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: Gabriela Hernandez
LICENSING EVALUATOR SIGNATURE:

DATE: 08/16/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/16/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 10-CC-20240514111230
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: ABC CHILD CARE CENTER
FACILITY NUMBER: 336300087
VISIT DATE: 08/16/2024
NARRATIVE
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Based on conflicting statements, LPA is unable to corroborate the allegation that a child inappropriately touched another child due to lack of supervision. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the allegation did or did not occur, therefore the allegation is unsubstantiated.

An exit interview was conducted, a copy of this report, appeal rights and Notice of Site Visit were provided to Assistant Director.

The director was reminded that the Notice of Site Visit must remain posted for 30 consecutive days.
SUPERVISORS NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: Gabriela Hernandez
LICENSING EVALUATOR SIGNATURE:

DATE: 08/16/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/16/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2