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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 336300440
Report Date: 01/30/2026
Date Signed: 01/30/2026 01:43:26 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/22/2025 and conducted by Evaluator William M Chancellor Jr.
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20251222164434
FACILITY NAME:KID'S WORLD PRESCHOOLFACILITY NUMBER:
336300440
ADMINISTRATOR:ZINNA GUITERREZFACILITY TYPE:
850
ADDRESS:29879 SANTIAGO RDTELEPHONE:
(951) 699-9777
CITY:TEMECULASTATE: CAZIP CODE:
92592
CAPACITY:142CENSUS: 62DATE:
01/30/2026
UNANNOUNCEDTIME BEGAN:
01:00 PM
MET WITH:Angela Pena, Head of SchoolsTIME COMPLETED:
02:00 PM
ALLEGATION(S):
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1. Staff do not serve nutritious meals to children in care.
2. Staff do not ensure menus are posted or provided to authorized representatives a week in advance.
INVESTIGATION FINDINGS:
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On January 30, 2026, at 1:00 PM, Licensing Program Analyst’s (LPA’s) William Chancellor and Angelica Vargas arrived unannounced at Kid’s World Preschool (CCC) and met with Head of Schools (HS) Angela Pena to discuss the investigative findings regarding the allegations listed above. As part of the complaint investigation, LPA conducted two visits: the first on December 29, 2025, at 7:30 AM, and a follow up visit on January 8, 2026, at 2:01 PM. During the second visit, LPA conducted observations, completed a census, interviewed two staff members (S1–S2), and requested relevant documentation.

The investigation was initiated following a complaint received on December 22, 2025, alleging that staff do not serve nutritious meals to children in care. It was specifically reported that the same veggie and hummus snack was served daily for months and that children did not like it. Three of three confidential interviews confirmed that beginning in August 2025, snack menus were revised to incorporate more nutritious options and eliminate items containing eggs due to allergies.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: William M Chancellor Jr.
LICENSING EVALUATOR SIGNATURE:

DATE: 01/30/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/30/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 10-CC-20251222164434
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: KID'S WORLD PRESCHOOL
FACILITY NUMBER: 336300440
VISIT DATE: 01/30/2026
NARRATIVE
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Record reviews corroborated that menus from October through January listed lunches and snacks that met the minimum required food components. However, documentation and interviews confirmed that appropriate portions of milk or juice were not provided daily, with water being the primary option.

The second allegation stated that staff do not ensure menus are posted or provided to authorized representatives at least one week in advance. Two of three interviews confirmed that menus were emailed to families less than a week in advance due to the rotated menu's. Records reviewed corroborated that menus were typically emailed either on the first of the month or only a few days beforehand.

Based on interviews and record review, the preponderance of evidence standard was met, and the allegations are substantiated. Violations of California Code of Regulations, Title 22, sections 101227(a)(2) and 101227(a)(6) will be cited on the attached LIC 9099D.

An exit interview was conducted with Head of Schools, Angela Pena. LPA provided a copy of the report, appeal rights, and a Notice of Site Visit (NOS). The licensee acknowledged that the NOS must remain posted in a prominent location for 30 consecutive days, visible to families and caregivers.

SUPERVISORS NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: William M Chancellor Jr.
LICENSING EVALUATOR SIGNATURE:

DATE: 01/30/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/30/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 10-CC-20251222164434
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

FACILITY NAME: KID'S WORLD PRESCHOOL
FACILITY NUMBER: 336300440
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 01/30/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
02/27/2026
Section Cited
CCR
101227(a)(2)
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(a) In child care centers providing meals to children, the following shall apply:
(2) The minimum amounts of food components to be served as lunch or supper as set forth in paragraph (a)(2) of ...[7 CFR, Part 226.20, Revised January 1, 1990] are as follows:
This requirement was not met as evidenced by:
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Director will email updated menu, providing all good groups, along with milk or juice served daily. Milk is required for every lunch option and one snack.
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Based on interview, observations and record review milk and juice are not provided daily, with water being a main option.
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Type B
02/27/2026
Section Cited
CCR
101227(a)(6)
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(6) Menus shall be in writing and shall be posted at least one week in advance..... by the child's authorized representative.... Menus shall be made available for review by the child's authorized representative....
This requirement was not met as evidenced by:
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Director will email written decleration regarding Title 22: 101227. Creating a plan to provide menu's at least a week in advance.
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Based on interview and record review, menus are provided via email less then a week in advance.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: William M Chancellor Jr.
LICENSING EVALUATOR SIGNATURE:

DATE: 01/30/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/30/2026
LIC9099 (FAS) - (06/04)
Page: 3 of 3