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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 336300575
Report Date: 09/30/2024
Date Signed: 09/30/2024 01:04:42 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/21/2024 and conducted by Evaluator Sumayya Habeebulla
COMPLAINT CONTROL NUMBER: 10-CC-20240821162237
FACILITY NAME:BRIGHT MINDS MONTESSORI,INC.FACILITY NUMBER:
336300575
ADMINISTRATOR:LESLIE MARQUEZFACILITY TYPE:
850
ADDRESS:17159 GRAND AVETELEPHONE:
(951) 501-2590
CITY:LAKE ELSINORESTATE: CAZIP CODE:
92530
CAPACITY:24CENSUS: 15DATE:
09/30/2024
UNANNOUNCEDTIME BEGAN:
12:05 PM
MET WITH:Leslie MarquezTIME COMPLETED:
01:15 PM
ALLEGATION(S):
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9
- Staff left child in soiled clothing for an extended amount of time.
INVESTIGATION FINDINGS:
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Licensing Program Analysts (LPAs) Sumayya Habeebulla and Brian Morris arrived at the facility for the purpose of conducting a subsequent complaint visit, which includes concluding the investigation and delivering the investigation findings regarding the compliant investigation initiated on 08/21/24. LPA met with Director Leslie Marquez and discussed the above allegation.

On 08/27/24 and 09/19/24 LPA Habeebulla conducted interviews with 6 staff members including the facility owner. Along with the interviews, the investigation revealed that:



See LIC 9099C for continuation.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Carlos Martinez
LICENSING EVALUATOR NAME: Sumayya Habeebulla
LICENSING EVALUATOR SIGNATURE:

DATE: 09/30/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/30/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 10-CC-20240821162237
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: BRIGHT MINDS MONTESSORI,INC.
FACILITY NUMBER: 336300575
VISIT DATE: 09/30/2024
NARRATIVE
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The allegation is Staff left child in soiled clothing for an extended amount of time. Interviews revealed that on the day of the incident, C1’s diaper was changed by S5 right before nap time and was put to sleep. When the child woke up from nap, S5 observed that the child had wet themselves and noted that C1 had an accident while they were asleep. S5 stated that the child was changed immediately, wiped, and fresh set of clothes was put on, while the soiled clothing and bedding were placed in a bag for the parent to pick up. As per S5 during nap time the child did not move or wake up indicating discomfort and therefore staff did not approach the child to check and did not want to interrupt their sleep and therefore, did not notice that the child had an accident. S5 confirmed that the pull-up was put on the child as a diaper, but only because they were unaware that the romper had buttons and only wanted to make sure the child had it on while they slept.
From the information received by interviews with staff the above allegation cannot be verified. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the allegation did or did not occur, therefore, the allegation is UNSUBSTANTIATED.

An exit interview was conducted, a Notice of Site Visit posted, and a copy of this report was provided to the facility on this date and time.
SUPERVISORS NAME: Carlos Martinez
LICENSING EVALUATOR NAME: Sumayya Habeebulla
LICENSING EVALUATOR SIGNATURE:

DATE: 09/30/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/30/2024
LIC9099 (FAS) - (06/04)
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