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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 336300575
Report Date: 01/30/2026
Date Signed: 01/30/2026 04:08:11 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/03/2025 and conducted by Evaluator Sandra Pulido
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20251103203107
FACILITY NAME:BRIGHT MINDS MONTESSORI, INC.FACILITY NUMBER:
336300575
ADMINISTRATOR:LESLIE MARQUEZFACILITY TYPE:
850
ADDRESS:17159 GRAND AVENUETELEPHONE:
(951) 501-2590
CITY:LAKE ELSINORESTATE: CAZIP CODE:
92530
CAPACITY:48CENSUS: 20DATE:
01/30/2026
UNANNOUNCEDTIME BEGAN:
11:47 AM
MET WITH:Nam De SilvaTIME COMPLETED:
12:00 PM
ALLEGATION(S):
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Staff hit day care child.
Staff does not treat day care children with respect.
Staff does not ensure day care children are provided a comfortable temperature.
INVESTIGATION FINDINGS:
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On 1/30/26 at 11:47 a.m., Licensing Program Analyst (LPA) Sandra Pulido arrived unannounced at Bright Minds Montessori, Inc. and met with licensee Nam De Silva to discuss the findings of an investigation into allegations received on 11/03/25. The allegations included: staff hitting a day care child, staff not treating children with respect, and staff failing to ensure children were provided with a comfortable classroom temperature. Facility tours were conducted on 11/05/25 and 12/17/25, census was taken, and relevant documentation was reviewed.

Regarding the allegation that staff hit a child and did not treat children with respect, interviews indicated that the involved staff member was described as stern but appropriate. Staff reported that the individual interacted positively with children, effectively redirected behaviors, and supported children’s needs. No witnesses confirmed that staff grabbed or hit a child, and the alleged parties did not cooperate with the investigation. As a result, LPA was unable to corroborate the allegation.

Unsubstantiated
Estimated Days of Completion: 88
SUPERVISORS NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: Sandra Pulido
LICENSING EVALUATOR SIGNATURE:

DATE: 01/30/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/30/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 10-CC-20251103203107
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: BRIGHT MINDS MONTESSORI, INC.
FACILITY NUMBER: 336300575
VISIT DATE: 01/30/2026
NARRATIVE
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Regarding the allegation related to classroom temperature, interviews revealed that the heating and ventilation system is controlled by the licensee through a mobile application programmed to operate between 6:45 a.m. and 5:30 p.m. The licensee reported maintaining temperatures between 70 and 78 degrees. During the 11/05/25 visit, LPA observed the room to feel warm with minimal airflow. However, LPA was unable to determine whether the temperature was uncomfortable for children or staff.

Based on conflicting statements, observations, and available documentation, the Department determined that the allegations are unsubstantiated. A finding of unsubstantiated means that although the allegations may have occurred or may be credible, there is insufficient evidence to prove or disprove the alleged violations.

An exit interview was conducted, appeal rights were explained, and a copy of the report was provided to licensee Nam De Silva. A Notice of Site Visit was issued and must remain posted for 30 days.
SUPERVISORS NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: Sandra Pulido
LICENSING EVALUATOR SIGNATURE:

DATE: 01/30/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/30/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2