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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 336300575
Report Date: 01/30/2026
Date Signed: 01/30/2026 04:04:47 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/06/2026 and conducted by Evaluator Sandra Pulido
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20260106141643
FACILITY NAME:BRIGHT MINDS MONTESSORI, INC.FACILITY NUMBER:
336300575
ADMINISTRATOR:LESLIE MARQUEZFACILITY TYPE:
850
ADDRESS:17159 GRAND AVENUETELEPHONE:
(951) 501-2590
CITY:LAKE ELSINORESTATE: CAZIP CODE:
92530
CAPACITY:48CENSUS: 20DATE:
01/30/2026
UNANNOUNCEDTIME BEGAN:
10:31 AM
MET WITH:Nam De SilvaTIME COMPLETED:
10:45 AM
ALLEGATION(S):
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Staff member did not report an incident involving day care child in care
INVESTIGATION FINDINGS:
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On 1/30/26 at 10:31 a.m., Licensing Program Analysts (LPAs) Sandra Pulido and Courtnee Peebles arrived unannounced at Bright Minds Montessori, Inc. and met with Licensee Nam De Silva to discuss the findings of a complaint investigation received on January 6, 2026. During the investigation, a facility tour was conducted on January 8, 2026, a census was taken, relevant documents were obtained, and confidential interviews were conducted with staff and parents.

The complaint alleged that staff did not report an incident involving a day care child. Specifically, it was reported that an incident occurred between two children and that the parents were not notified. Documentation reviewed confirmed that an incident occurred at 8:00 A.M. involving two children, during which one child required First Aid. Records indicated the parent was notified upon pick up. However, interviews revealed that the parent was not informed of the incident until 6:00 P.M. via the BrightWheel Parent Notification application—after the parent had already picked up the child and taken them home.

Substantiated
Estimated Days of Completion: 24
SUPERVISORS NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: Sandra Pulido
LICENSING EVALUATOR SIGNATURE:

DATE: 01/30/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/30/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 5
Control Number 10-CC-20260106141643
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: BRIGHT MINDS MONTESSORI, INC.
FACILITY NUMBER: 336300575
VISIT DATE: 01/30/2026
NARRATIVE
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Based on interviews and documentation review, the Department determined that the allegation that staff did not report an incident involving a day care child is substantiated.

An exit interview was conducted, appeal rights were provided, and a Notice of Site Visit was issued and must remain posted for 30 days.
SUPERVISORS NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: Sandra Pulido
LICENSING EVALUATOR SIGNATURE:

DATE: 01/30/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/30/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 5
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/06/2026 and conducted by Evaluator Sandra Pulido
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20260106141643

FACILITY NAME:BRIGHT MINDS MONTESSORI, INC.FACILITY NUMBER:
336300575
ADMINISTRATOR:LESLIE MARQUEZFACILITY TYPE:
850
ADDRESS:17159 GRAND AVENUETELEPHONE:
(951) 501-2590
CITY:LAKE ELSINORESTATE: CAZIP CODE:
92530
CAPACITY:48CENSUS: 20DATE:
01/30/2026
UNANNOUNCEDTIME BEGAN:
10:31 AM
MET WITH:Nam De SilvaTIME COMPLETED:
10:45 AM
ALLEGATION(S):
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Staff member is not adequately supervising day care children in care
INVESTIGATION FINDINGS:
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On 1/30/26 at 10:31 a.m., Licensing Program Analysts (LPAs) Sandra Pulido and Courtnee Peebles arrived unannounced at Bright Minds Montessori, Inc. and met with Licensee Nam De Silva to discuss the findings of a complaint investigation received on January 6, 2026. On January 8, 2026, a facility tour was conducted, a census was taken, and relevant documentation was reviewed.

The complaint alleged that staff are not adequately supervising day care children, specifically that staff are distracted by their phones while providing care. An interview with the licensee indicated that staff phones are required to be left in their cars or stored in a box in the Director’s office. Interviews with staff revealed that some staff keep their phones in their pockets. Additional interviews indicated that although staff are not permitted to have personal phones on them during work hours, staff have been observed using their phones while supervising children. Interviews also confirmed that staff have been reprimanded for using their phones during care and supervision.

Unsubstantiated
Estimated Days of Completion: 24
SUPERVISORS NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: Sandra Pulido
LICENSING EVALUATOR SIGNATURE:

DATE: 01/30/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/30/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 3 of 5
Control Number 10-CC-20260106141643
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: BRIGHT MINDS MONTESSORI, INC.
FACILITY NUMBER: 336300575
VISIT DATE: 01/30/2026
NARRATIVE
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Based on conflicting statements, the Department determined that the allegation is unsubstantiated. A finding of unsubstantiated means that although the allegation may have occurred or may be credible, there is insufficient evidence to prove or disprove the alleged violation.

An exit interview was conducted, appeal rights were explained, and a copy of the report was provided to Licensee Nam De Silva. A Notice of Site Visit was issued and must remain posted for 30 days.
SUPERVISORS NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: Sandra Pulido
LICENSING EVALUATOR SIGNATURE:

DATE: 01/30/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/30/2026
LIC9099 (FAS) - (06/04)
Page: 4 of 5
Citations on this Visit Report are Under Appeal!

Control Number 10-CC-20260106141643
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

FACILITY NAME: BRIGHT MINDS MONTESSORI, INC.
FACILITY NUMBER: 336300575
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 01/30/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Under Appeal
Type B
01/30/2026
Section Cited
CCR
101226(a)(2)
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In the case of less serious injuries including...bites from other children requiring assessment and/or...first aid by staff, the licensee shall...notify the child's authorized representative...when the child is picked up from the center.
This requirement is not met as evidenced by:
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Licensee will conduct training with all staff regarding proper protocol on notifying parents involving incidents/injuries and will ensure LPA the training material with staff signautres who attended the training by 2/27/26.
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Based on interiew and record review, the licensee did not comply with the section cited above in not notifying a parent of an incident involving a daycare child at the time of pickup which posed a potential health, safety or personal rights risk to persons in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: Sandra Pulido
LICENSING EVALUATOR SIGNATURE:

DATE: 01/30/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/30/2026
LIC9099 (FAS) - (06/04)
Page: 5 of 5