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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 336300576
Report Date: 08/22/2023
Date Signed: 08/22/2023 05:13:18 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/24/2023 and conducted by Evaluator William M Chancellor Jr.
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20230724094235
FACILITY NAME:BRIGHT MINDS MONTESSORI,INC.FACILITY NUMBER:
336300576
ADMINISTRATOR:AURORA GONZALEZFACILITY TYPE:
840
ADDRESS:17159 GRAND AVENUETELEPHONE:
(951) 378-4103
CITY:LAKE ELSINORESTATE: CAZIP CODE:
92530
CAPACITY:12CENSUS: DATE:
08/22/2023
UNANNOUNCEDTIME BEGAN:
02:31 PM
MET WITH:Aurora GonzalezTIME COMPLETED:
03:00 PM
ALLEGATION(S):
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Staff commingles children
The facility is operating out of ratio
INVESTIGATION FINDINGS:
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On August 22, 2023, Licensing Program Analyst (LPA) William Chancellor and Licensing Program Manager (LPM) Pauline Beschorner arrived to the facility listed above unannounced to deliver the findings on a complaint received 7/24/23. LPA and LPM met with Aurora Gonzalez to deliver the findings, took a tour of the facility and took census. During today’s inspection, no school age children were present but 6 preschool age children were in the school age classroom. Proper ratios were/were not being followed.

On July 28, 2023, LPA Chancellor initiated an investigation into a complaint alleging; Staff commingles children, and the facility is operating out of ratio. During the investigation, records were obtained, and interviews were conducted. A review of records revealed that there is one staff member present from 7:00 AM to 8:00 AM and again from 4:30 PM to 6:00 PM. The ages of the children present during these time periods is thirteen (13) months to nine (9) years old. Six (6) of Six (6) interviews revealed commingling occurs in both the first and last hours of the day, due to staffing and only one teacher present.
COntinued on 9099-C
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: William M Chancellor Jr.
LICENSING EVALUATOR SIGNATURE:

DATE: 08/22/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/22/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 10-CC-20230724094235
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: BRIGHT MINDS MONTESSORI,INC.
FACILITY NUMBER: 336300576
VISIT DATE: 08/22/2023
NARRATIVE
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Based on record review, interviews, and observation the preponderance of evidence standard has been met. The above allegations are found to be SUBSTANTIATED. California Code of Regulations (Title 22, Division 12 & Chapter 1) are being cited on the attached LIC 9099D).

An exit interview was conducted, appeal rights discussed and given to the licensee along with a copy of this


report was provided to Director Aurora Gonzalez. A notice of site visit was also provided and must remain posted for 30 days.
SUPERVISORS NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: William M Chancellor Jr.
LICENSING EVALUATOR SIGNATURE:

DATE: 08/22/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/22/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 10-CC-20230724094235
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

FACILITY NAME: BRIGHT MINDS MONTESSORI,INC.
FACILITY NUMBER: 336300576
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 08/22/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
08/25/2023
Section Cited
CCR
101538.3(b)
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Indoor Activity Space for School-Age Children: In combination programs, indoor activity space provided for school-age child care center children shall be physically separated from space provided for infant care and child care center children. This requirement was not met as evidenced by:
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By COB on 8/25/23, Licensee or DIrector will email LPA Chancellor proof of schedule for employees, to eliminate commingling in the opening and closing hours.
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Based on observation, interviews and record review, commingling occurs with school age children are combined in building two in the first hour of the day and then in building one for the last hour and a half of the day. Ranging in ages of thirteen (13) months to nine (9) years old.
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Type B
08/25/2023
Section Cited
CCR
101516.5(b)(1)(c)
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Teacher-Child Ratio: A teacher shall supervise no more than 14 children or with an aide a maximum of 28 children. (c)Staffing requirements for mixed-age groups shall be determined based on the age of the youngest child in the group. This requirement is not met as evidenced by:
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By COB on 8/25/23, LIcensee or Director will email LPA Chancellor schedule for fully qualified teacher. Licensee and Director will also email a wrtten declartion understanding ratios for fully qualified staff with aides present.
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Based on observation, interviews and record review, school age children are being combined in the first and last hour of the day, with children as young as 13 months with only one teacher and no aide. Due to school agers being commingled ratios are being exceeded.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: William M Chancellor Jr.
LICENSING EVALUATOR SIGNATURE:

DATE: 08/22/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/22/2023
LIC9099 (FAS) - (06/04)
Page: 3 of 3