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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 336300577
Report Date: 05/08/2026
Date Signed: 05/08/2026 10:25:23 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/05/2026 and conducted by Evaluator Sandra Pulido
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20260505145547
FACILITY NAME:BRIGHT MINDS MONTESSORI, INC.FACILITY NUMBER:
336300577
ADMINISTRATOR:LESLIE MARQUEZFACILITY TYPE:
830
ADDRESS:17159 GRAND AVENUETELEPHONE:
(951) 378-4103
CITY:LAKE ELSINORESTATE: CAZIP CODE:
92530
CAPACITY:12CENSUS: 5DATE:
05/08/2026
UNANNOUNCEDTIME BEGAN:
09:01 AM
MET WITH:Director Julia McCarthyTIME COMPLETED:
10:40 AM
ALLEGATION(S):
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Staff do not prevent children from being injured by another child
INVESTIGATION FINDINGS:
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On May 8, 2026, at 9:01 AM, Licensing Program Analysts (LPAs) Sandra Pulido and Courtnee Peebles and Licensing Program Manager Pauline Beschorner arrived unannounced at Bright Minds Montessori Inc. and met with Director Julia McCarthy to discuss the findings of the investigation regarding the above referenced allegation. On March 17, 2026, LPA Pulido conducted a tour of the center, completed a census, conducted confidential interviews with six staff members, and obtained relevant documentation.

The complaint, received on March 13, 2026, alleged that staff do not prevent children from being injured by another child. Confidential interviews with all staff revealed that they have had a few incidents of biting involving C1, however, the occurrences have reduced since having placed C1 in the toddler classroom that has less children in attendance. Staff interviews also revealed that the facility is actively working with the parents of C1 to implement different methods to help reduce the biting occurrences, including behavioral health coaching, increased supervision, and increased redirection. The facility has also provided additional learning materials of the same type in the toddler classroom to help prevent children
Unsubstantiated
Estimated Days of Completion: 3
SUPERVISORS NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: Sandra Pulido
LICENSING EVALUATOR SIGNATURE:

DATE: 05/08/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/08/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 10-CC-20260505145547
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: BRIGHT MINDS MONTESSORI, INC.
FACILITY NUMBER: 336300577
VISIT DATE: 05/08/2026
NARRATIVE
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from disputing over the same items.

Following a comprehensive investigation, including interviews and a review of records, LPA Pulido was unable to corroborate the allegation that staff do not prevent children from being injured by another child. The Department determined that the allegation is unsubstantiated. A finding of unsubstantiated means that although the allegation may have occurred or may be credible, there is insufficient evidence to prove or disprove the alleged violation.

An exit interview was conducted with Director Julia McCarthy, during which a copy of the report and Appeal Rights were provided. A Notice of Site Visit was issued and must remain posted at the facility for 30 days.
SUPERVISORS NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: Sandra Pulido
LICENSING EVALUATOR SIGNATURE:

DATE: 05/08/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/08/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2