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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 336300629
Report Date: 08/20/2024
Date Signed: 08/20/2024 11:32:43 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SOUTH EAST, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/21/2024 and conducted by Evaluator Jeanette Sanchez
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20240521093144
FACILITY NAME:GOOCH FAMILY CHILD CAREFACILITY NUMBER:
336300629
ADMINISTRATOR:FACILITY TYPE:
810
ADDRESS:TELEPHONE:
CITY:STATE: ZIP CODE:
CAPACITY:8CENSUS: 3DATE:
08/20/2024
UNANNOUNCEDTIME BEGAN:
11:26 AM
MET WITH:Latasha GoochTIME COMPLETED:
11:39 AM
ALLEGATION(S):
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9
Licensee yells at day care child(ren) in care.
INVESTIGATION FINDINGS:
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On 8/20/2024 at 11:26am, Licensing Program Analyst (LPA) Jeanette Sanchez arrived at the facility to deliver complaint findings. LPA met with licensee Latasha Gooch.

On 5/21/2024, a complaint allegation was reported to Community Care Licensing (CCL), stating that licensee yells at day care child(ren) in care. For the investigation, LPA conducted confidential interviews and reviewed records. Conflicting information was provided regarding licensee interaction with the children in care. While some parties said licensee talks to children regading behavior, others stated licensee yells at them.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.

An exit interview was conducted, and this report was reviewed with the licensee Latasha Gooch. A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Deborah Mullen
LICENSING EVALUATOR NAME: Jeanette Sanchez
LICENSING EVALUATOR SIGNATURE:

DATE: 08/20/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/20/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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