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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 336300639
Report Date: 04/17/2025
Date Signed: 04/17/2025 12:48:58 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/26/2025 and conducted by Evaluator Sandra Pulido
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20250226125611
FACILITY NAME:ESPANA FAMILY CHILD CAREFACILITY NUMBER:
336300639
ADMINISTRATOR:FACILITY TYPE:
810
ADDRESS:TELEPHONE:
CITY:STATE: ZIP CODE:
CAPACITY:8CENSUS: 5DATE:
04/17/2025
UNANNOUNCEDTIME BEGAN:
12:20 PM
MET WITH:Emily EspanaTIME COMPLETED:
01:00 PM
ALLEGATION(S):
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Licensee left day-care children unsupervised.
INVESTIGATION FINDINGS:
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On April 17, 2025, Licensing Program Analyst (LPA) Sandra Pulido and Licensing Program Manager (LPM) Pauline Beschorner arrived unannounced to Espana Family Day Care and met with licensee Emily Espana to discuss the investigative findings of the allegations listed above. On March 6, 2025, at 12:45 p.m., LPA and LPM conducted a tour of the home and census was taken. During the investigation, LPA conducted confidential interviews with six parents (P1-P6).

On February 26, 2025, a complaint was received alleging licensee left daycare children unsupervised. Six of six interviews with the parents of the daycare children reveal they have never been told the licensee leaves day-care children alone in the home to pick up other day care children from school. All parents confirmed they are aware licensee conducts pick-ups and drop-offs. Six of six interviews also confirmed licensee has an assistant that is utilized when needed. Due to the reporting party not specifying the dates of the allegations, LPA was unable to corroborate that there was an absence of supervision for the daycare children. Although the licensee provided videos, the videos only go back 30 days, and the footage is not inclusive of the time frame the allegations may or may not have occurred.

This agency has investigated the allegation that the licensee left daycare children unsupervised. Based on confidential interviews, observation, and record review, we have found that the complaint was unsubstantiated. A finding of UNSUBSTANTIATED means that although the allegation may have
(Continued on next page)
Unsubstantiated
Estimated Days of Completion: 50
SUPERVISORS NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: Sandra Pulido
LICENSING EVALUATOR SIGNATURE:

DATE: 04/17/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/17/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 10-CC-20250226125611
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: ESPANA FAMILY CHILD CARE
FACILITY NUMBER: 336300639
VISIT DATE: 04/17/2025
NARRATIVE
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happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur.

An exit interview was conducted and a copy of the report, appeal rights were provided to Licensee Emily Espana. A notice of site visit was also provided and must remain posted for 30 days.
SUPERVISORS NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: Sandra Pulido
LICENSING EVALUATOR SIGNATURE:

DATE: 04/17/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/17/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 4