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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 336300674
Report Date: 04/20/2026
Date Signed: 04/20/2026 03:37:14 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/17/2026 and conducted by Evaluator Sumayya Habeebulla
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20260317133919
FACILITY NAME:CRUZ FAMILY CHILD CAREFACILITY NUMBER:
336300674
ADMINISTRATOR:CRUZ, ANGELAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(951) 963-1253
CITY:MORENO VALLEYSTATE: CAZIP CODE:
92557
CAPACITY:14CENSUS: 5DATE:
04/20/2026
UNANNOUNCEDTIME BEGAN:
03:15 PM
MET WITH:Angela CruzTIME COMPLETED:
03:50 PM
ALLEGATION(S):
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 - Licensee is absent from facility more than 20% of the time
INVESTIGATION FINDINGS:
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On date and time listed, Licensing Program Analysts (LPAs) Sumayya Habeebulla and Gabriela Hernandez arrived unannounced at the facility and met with Licensee Angela Cruz to deliver the investigative findings for the above stated allegation.

During the investigation, interviews were conducted with the Licensee and other pertinent parties. LPA also obtained copies of pertinent records that included: facility roster and contact information for enrollees.
The allegation is that the Licensee is absent from the facility for more than 20 percent of the operational hours. Based on interviews conducted with the Licensee and currently enrolled parents, there were no reported incidents in which the Licensee was not present at the facility while children were in care. Interviews indicated that the Licensee closes the childcare when personal matters arise and notifies parents in advance when closures are necessary.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Carlos Martinez
LICENSING EVALUATOR NAME: Sumayya Habeebulla
LICENSING EVALUATOR SIGNATURE:

DATE: 04/20/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/20/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 10-CC-20260317133919
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: CRUZ FAMILY CHILD CARE
FACILITY NUMBER: 336300674
VISIT DATE: 04/20/2026
NARRATIVE
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An attempt was made to interview the reporting party (R/P); however, the individual declined to proceed with the investigation and was unable to provide pertinent information or specific details regarding the allegation.

From the information received through interviews with pertinent parties, the above allegation cannot be verified. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the allegations did or did not occur, therefore, the allegation is UNSUBSTANTIATED.

An exit interview was conducted with Licensee Ms. Angela Cruz, a Notice of Site Visit posted, and a copy of this report was provided to the facility on this date and time.
SUPERVISORS NAME: Carlos Martinez
LICENSING EVALUATOR NAME: Sumayya Habeebulla
LICENSING EVALUATOR SIGNATURE:

DATE: 04/20/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/20/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2