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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 336301026
Report Date: 07/17/2025
Date Signed: 07/17/2025 02:26:48 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/10/2025 and conducted by Evaluator Tricia Danielson
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20250710120631
FACILITY NAME:COLLEGE OF THE DESERT INDIO CHILD DEV. & TRN CTRFACILITY NUMBER:
336301026
ADMINISTRATOR:PEREZ,ROSEMARYFACILITY TYPE:
860
ADDRESS:45742 OASIS STREETTELEPHONE:
(760) 862-1308
CITY:INDIOSTATE: CAZIP CODE:
92201
CAPACITY:80CENSUS: 21DATE:
07/17/2025
UNANNOUNCEDTIME BEGAN:
10:30 AM
MET WITH:Rosemary Perez, Director TIME COMPLETED:
02:35 PM
ALLEGATION(S):
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Licensee is not ensuring that day care child is adequately hydrated while in care.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Tricia Danielson arrived unannounced to the facility to initiate an investigation into the allegation listed above. LPA met with Senior Office Assistant Sandra Garland and explained the purpose of the visit. Director Rosemary Garcia arrived shortly thereafter.
A complaint was made alleging the facility was not ensuring children in care are adequately hydrated. The complaint specifies Child #1 (C1) was prohibited the use of a personal drinking vessel which now has caused a medical issue. During to today's visit, LPA made observations, reviewed and obtained copies of pertinent documents, interviewed children and staff, and toured the inside and outside of the facility. LPA observed a personal drinking vessel labeled with C1's name in C1's classroom which was readily available for C1's use and was nearly full of water and a few ice cubes however, C1 never drank from the vessel during LPA's visit. LPA also observed several water fountains available both inside C1's classroom as well as on the outdoor playground. These fountains were observed to be at a comfortable height for C1's use as evidenced by observing C1 standing at the fountain itself however, C1 did not utilize the fountains during LPA's visit. LPA also observed a large water dispenser in the classroom with paper cups next to it (CONTINUED ON LIC 9099-C)
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Deborah Mullen
LICENSING EVALUATOR NAME: Tricia Danielson
LICENSING EVALUATOR SIGNATURE:

DATE: 07/17/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/17/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 10-CC-20250710120631
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: COLLEGE OF THE DESERT INDIO CHILD DEV. & TRN CTR
FACILITY NUMBER: 336301026
VISIT DATE: 07/17/2025
NARRATIVE
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(CONTINUED FROM LIC 9099)
for use. LPA did observe a teacher provide C1 with a cup and C1 poured a cup of water however, C1 did not take a drink but instead poured it out in the sink moments later. During today's lunch service, LPA observed teachers provide C1 and the other children with a cup of water as well as milk. During the entirety of today's lunch time observation, C1 did not take one drink of water. LPA did observe C1 put the cup of water to their mouth, but did not take a drink. C1 eventually poured the water into the sink, but drank the milk and asked for more and was provided more.
Although the allegation may have happened or is valid, there is no preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated. An exit interview was conducted and a copy of this report was reviewed with and provided to Director Garcia. An LIC 811- Confidential Names list and a Notice of Site Visit were also provided.
SUPERVISORS NAME: Deborah Mullen
LICENSING EVALUATOR NAME: Tricia Danielson
LICENSING EVALUATOR SIGNATURE:

DATE: 07/17/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/17/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2