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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 336301134
Report Date: 12/15/2025
Date Signed: 12/15/2025 01:58:57 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/03/2025 and conducted by Evaluator Tricia Danielson
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20250903100532
FACILITY NAME:CHILDREN'S PLACE CHILD DEVELOPMENT CENTER,LLC, THEFACILITY NUMBER:
336301134
ADMINISTRATOR:FIGUEROA, AMERICA LFACILITY TYPE:
860
ADDRESS:45-114 SMURR STREETTELEPHONE:
(760) 238-2162
CITY:INDIOSTATE: CAZIP CODE:
92201
CAPACITY:19CENSUS: 5DATE:
12/15/2025
UNANNOUNCEDTIME BEGAN:
01:50 PM
MET WITH:America Figueroa, LicenseeTIME COMPLETED:
02:00 PM
ALLEGATION(S):
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Staff do not prevent children from hurting other children in care
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Tricia Danielson arrived unannounced to the facility to conclude an investigation into the allegation listed above. LPA met with Licensee America Figueroa and explained the purpose of the visit. Regarding the allegation "Staff do not prevent children from hurting other children in care", it was alleged that staff did not prevent Child #2 (C2) from pulling the arm of Child #4 (C4) during an activity. Interviews were conducted with staff, two current and one former. All three staff interviewed reported they did not observe the alleged incident and two staff reported they were not present when the alleged incident occured. Although the allegation may have happened or is valid, there is no preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated. An exit interview was conducted, and this report was reviewed with and provided to Licensee Figueroa. Appeal Rights were also discussed and provided. An LIC 9213- Notice of Site Visit was also issued and must remain posted near the main entrance for 30 days. Non-compliance with posting will result in a $100 fine. This report must be accessible to the public for three years.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Deborah Mullen
LICENSING EVALUATOR NAME: Tricia Danielson
LICENSING EVALUATOR SIGNATURE:

DATE: 12/10/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/10/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/03/2025 and conducted by Evaluator Tricia Danielson
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20250903100532

FACILITY NAME:CHILDREN'S PLACE CHILD DEVELOPMENT CENTER,LLC, THEFACILITY NUMBER:
336301134
ADMINISTRATOR:FIGUEROA, AMERICA LFACILITY TYPE:
860
ADDRESS:45-114 SMURR STREETTELEPHONE:
(760) 238-2162
CITY:INDIOSTATE: CAZIP CODE:
92201
CAPACITY:19CENSUS: 5DATE:
12/15/2025
UNANNOUNCEDTIME BEGAN:
01:50 PM
MET WITH:America Figueroa, LicenseeTIME COMPLETED:
02:00 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff do not ensure reporting requirements are being followed
INVESTIGATION FINDINGS:
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2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analyst (LPA) Tricia Danielson arrived unannounced to the facility to conclude an investigation into the allegation listed above. LPA met with Licensee America Figueroa and explained the purpose of the visit. Regarding the allegation "Staff do not ensure reporting requirements are being followed", it was alleged that the facility failed to notify Child #4's (4's) regarding a fall which occured during outdoor play. An interview with Licensee Figueroa confirmed she did not make parental notification about C5's fall nor did she submit an incident report to Community Care Licensing (CCL). Based on interviews conducted and records reviewed, the preponderance of evidence standard has been met, therefore the above allegation is found to be substantiated. California Code of Regulations, are being cited on the attached LIC 9099-D. An exit interview was conducted, and this report was reviewed with and provided to Licensee Figueroa. Appeal Rights were also discussed and provided. An LIC 9213- Notice of Site Visit was also issued and must remain posted near the main entrance for 30 days. Non-compliance with posting will result in a $100 fine. This report must be accessible to the public for three years.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Deborah Mullen
LICENSING EVALUATOR NAME: Tricia Danielson
LICENSING EVALUATOR SIGNATURE:

DATE: 12/10/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/10/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 10-CC-20250903100532
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

FACILITY NAME: CHILDREN'S PLACE CHILD DEVELOPMENT CENTER,LLC, THE
FACILITY NUMBER: 336301134
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 12/15/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
12/29/2025
Section Cited
CCR
101212(f)
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Reporting Requirements- (f) The items specified in (d)(1)(A) through (H) shall also be reported to the child's authorized representative. This requirement was not met as evidenced by:
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Licensee will review the regulation cited and submit a written statement of understanding of the regulation by POC due date 12/29/25.
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Based on interview, the licensee did not comply with the section cited above. Licensee confirmed no notice of C5's fall was provided to C5's parent or CCL. This poses a potential health, safety, and personal rights risk to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Deborah Mullen
LICENSING EVALUATOR NAME: Tricia Danielson
LICENSING EVALUATOR SIGNATURE:

DATE: 12/10/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/10/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 3