336301134-12-15-2025-10-CC-DMUN-DPHTXQ-20251219140732

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 336301134
Report Date: 12/15/2025
Date Signed: 12/15/2025 01:49:37 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/03/2025 and conducted by Evaluator Tricia Danielson

PUBLIC

COMPLAINT CONTROL NUMBER: 10-CC-20250903155404

FACILITY NAME:	CHILDREN'S PLACE CHILD DEVELOPMENT CENTER,LLC, THE		FACILITY NUMBER:	336301134
ADMINISTRATOR:	FIGUEROA, AMERICA L		FACILITY TYPE:	860
ADDRESS:	45-114 SMURR STREET		TELEPHONE:	(760) 238-2162
CITY:	INDIO	STATE: CA	ZIP CODE:	92201
CAPACITY:	19	CENSUS: 5	DATE:	12/15/2025
		UNANNOUNCED	TIME BEGAN:	01:40 PM
MET WITH:	Licensee America Figueroa		TIME COMPLETED:	01:50 PM

ALLEGATION(S):

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6
7
8
9

Daycare children sustained unexplained injuries while in care.
Staff mishandled daycare child.

INVESTIGATION FINDINGS:

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8
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Licensing Program Analyst (LPA) Tricia Danielson arrived unannounced to the facility to conclude an investigation into the allegations listed above. LPA met with Licensee America Figueroa and explained the purpose of the visit. Regarding the allegation "Daycare children sustained unexplained injuries while in care", it was alleged that Child #6 (C6) sustained a bruise to the thigh while in care and Child #7 (C7) sustained a scratch on the calf while in care. Interviews conducted with staff revealed no definitive incident could be determined to cause C6's bruise or C7's scratch, nor could it be determined when or where the bruise or scratch occurred. Additionally, during an interview with a former staff, the staff reported they had never observed any staff handle C6 and/or C7 in a rough manner.
Regarding the allegation "Staff mishandled daycare child", it was alleged that Licensee Figueroa dropped Child #8 (C8) while on the playground. Interviews conducted with staff indicated conflicted information. One staff denied the incident occured, one was not present, and one stated it did occur but was accidental due to an insect. Therefore, no definitive determination of a violation could be made. Although the allegations may have happened or are valid, there is no preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are unsubstantiated. An exit interview was conducted, and this report was reviewed with and provided to Figueroa. Appeal Rights were also discussed and provided. An LIC 9213- Notice of Site Visit was also issued and must remain posted near the main entrance for 30 days. Non-compliance with posting will result in a $100 fine. This report must be accessible to the public for three years.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Deborah Mullen
LICENSING EVALUATOR NAME: Tricia Danielson
LICENSING EVALUATOR SIGNATURE:	DATE: 12/15/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/15/2025

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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