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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 336400587
Report Date: 01/28/2026
Date Signed: 01/28/2026 01:28:12 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE ASC, 1650 SPRUCE ST STE 200 MS29-27
RIVERSIDE, CA 92507
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/28/2025 and conducted by Evaluator Yolanda Delgado
PUBLIC
COMPLAINT CONTROL NUMBER: 18-AS-20250728091259
FACILITY NAME:GALLERIA VIEW VILLA II, THEFACILITY NUMBER:
336400587
ADMINISTRATOR:MICLEA, DANIELAFACILITY TYPE:
740
ADDRESS:10241 CALIFORNIA AVETELEPHONE:
(951) 785-9960
CITY:RIVERSIDESTATE: CAZIP CODE:
92503
CAPACITY:6CENSUS: 5DATE:
01/28/2026
UNANNOUNCEDTIME BEGAN:
01:00 PM
MET WITH:Daniela Miclea, LicenseeTIME COMPLETED:
01:40 PM
ALLEGATION(S):
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Staff did not ensure residents have privacy
INVESTIGATION FINDINGS:
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Licensing Program Analyst, (LPA) Yolanda Delgado arrived unannounced at the facility to conclude an investigation pertaining to the allegation listed above. LPA met with Daniela Miclea and explained the purpose of the visit.

On July 28, 2025, Community Care Licensing received a complaint alleging staff did not ensure residents have privacy. It was alleged staff are stating visitors are not allowed to visit residents without being cleared, thus impeding access to the residents at the facility. An interview with a relevant party revealed they were not allowed privacy during their visits that occurred on 06/13/2025 and 06/24/2025 with any of the 4 residents.
An interview with the licensee Daniela Miclea, revealed the licensee admitted that they did not allow this relevant party privacy. The licensee admitted trhat the relevant party was not left alone with the residents nor did the licensee allow the door to be closed when the relevant party was visiting with residents.
(Continued on Page 2)
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Anthony Perez
LICENSING EVALUATOR NAME: Yolanda Delgado
LICENSING EVALUATOR SIGNATURE:

DATE: 01/28/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/28/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 18-AS-20250728091259
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE ASC, 1650 SPRUCE ST STE 200 MS29-27
RIVERSIDE, CA 92507
FACILITY NAME: GALLERIA VIEW VILLA II, THE
FACILITY NUMBER: 336400587
VISIT DATE: 01/28/2026
NARRATIVE
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(Continued from Page 1)

The licensee reported that they did not allow private visits with individuals that don’t have a background clearance. The licensee was made aware by the relevant party, during the visit, that they were a member of an organization that allowed for privacy.

Based on the interviews, the allegation is substantiated. The facility will be cited for Title 22, Division 6, Chapter 8, Article 08, Section 87468.2 (a)(1).

An exit interview was conducted with Daniela Miclea and a copy of this report, 809D, Appeal Rights was provided.

SUPERVISORS NAME: Anthony Perez
LICENSING EVALUATOR NAME: Yolanda Delgado
LICENSING EVALUATOR SIGNATURE:

DATE: 01/28/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/28/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 18-AS-20250728091259
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE ASC, 1650 SPRUCE ST STE 200 MS29-27
RIVERSIDE, CA 92507

FACILITY NAME: GALLERIA VIEW VILLA II, THE
FACILITY NUMBER: 336400587
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 01/28/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
02/04/2026
Section Cited
CCR
87468.2(a)(1)
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Additional Personal Rights of Residents in Privately Operated Facilities: (a) In addition to the rights listed in Section 87468.1, Personal Rights of Residents in All Facilities, residents in privately operated residential care facilities for the elderly shall have all of the following personal rights:

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Licensee will ensure resident's have privacy at all times during visits with visitors that includes organizations and will not impede visits. Licensee will review the regulation and email to LPA a self certifying statement by POC due date.
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(1) To have a reasonable level of personal privacy in accommodations, medical treatment, personal care and assistance, visits...This requirement is not met as evidenced by: based on LPA’s interview the licensee admitted that they did not allow this relevant party privacy. The licensee admitted trhat the relevant party was not left alone with the residents nor did the licensee allow the door to be closed when the relevant party was visiting with residents and this poses an immediate, safety and personal rights risks to staff and persons in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Anthony Perez
LICENSING EVALUATOR NAME: Yolanda Delgado
LICENSING EVALUATOR SIGNATURE:

DATE: 01/28/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/28/2026
LIC9099 (FAS) - (06/04)
Page: 3 of 3